Joined: 14 Jan 2008
Posts: 730
| Posted: Tue Mar 17, 2009 2:02 am Post subject: scheduling manager: "sorry, that's not my job" | |
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of course if the associates say it, they climb all over you. "don't ever say that ! find the answer for the customer ", or something to that effect.
but now, the scheduling manager in the store is saying that to ASSOCIATES. LITERALLY. that person said that to 3 people i know of , including moi. now, the only associates she deals with are the on-call people. you have a question for her ? too bad. it's not her job now. you'll have to take it up with your manager now. hmmm..... wasn't it just a year ago when we were told NO GSM"S were allowed to go into the schedules to make any changes ? they had to tell/leave a note for the scheduling manager and they would make any and all changes. that's all changed now. the gsm's have been given back the "power". let's all see how long this lasts before the schedules are all screwed up. the gsm's have already screwed up the vacation/personal day requests. can't wait for the - what's it called again?_ the new thing coming up ....MY SCHEDULE PLUS ?? awww. the scheduling manager might lose their jobs cuz they won't be needed anymore ? awww.... waaaaaaaa.... i have no sympathy for them now. see how they like getting screwed out of a nice cushy job. 
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Joined: 06 Jan 2008
Posts: 1810
Location: It's NewDepotGuy - Using Acid to open Polli's special safe!
| Posted: Tue Mar 17, 2009 2:04 am Post subject: | |
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I'm sorry thats not my job. Do it yourself! Home Depot can help!
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Joined: 13 Mar 2008
Posts: 125
| Posted: Tue Mar 17, 2009 7:36 pm Post subject: | |
| hmnnnn, in our store it is still only the scheduling manager who can make the change in schedule. Gsm's are still not allowed to touch anything. | |
Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
| Posted: Tue Mar 17, 2009 8:21 pm Post subject: | |
| That's exactly what I say to customers. Works every time. | |
Joined: 15 May 2008
Posts: 251
| Posted: Wed Mar 18, 2009 2:12 pm Post subject: | |
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To a certain degree, I know how that feels as an associate. I cannot relate about the scheduling manager part since I have a set schedule, but it seems that whenever I do something out of the ordinary, I am suddenly completely responsible for it, or any little mishap at times is somehow my responsibility. I should tell them next time that my name is not Conner Kent to see what they have to say.
On a tangent note, last week, we had a floor move, which involved four vendors being shuffled around. I entered at 4:30 AM to do the floor move by myself. One person was handling six tables, one etagere, and three large back walls by himself without much disorder and griping. Meanwhile, more than six sales people were handling one small area with two tables and two shelving units as though they were drinking cod liver oil. I was still doing the floor when the store was open. A sales person told me that some of the older samples had only one sticker on them. I told her "there's the ticketing equipment. Go make them yourself." Apparently, she did not like my response. |
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Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
| Posted: Wed Mar 18, 2009 9:08 pm Post subject: | |
| Today, a customer asked me for help finding a dress, and I told her that it wasn't my job to find her a dress. So she went about shopping and found a few to try on. She wanted to know what I thought of them, and I told her that it wasn't my job to make a decision for her on which dress to buy. She left all of the dresses that she didn't want in the fitting room, but I reminded her that it isn't my job to clean up after rude people, and sent her right back in there to get those dresses! I told her not to even THINK about not putting them in the right places, b/c it is not my job to go around straightening up the store! When she was done putting away the dresses that she didn't want, she came to the register and asked me how much the dress would be with her use your card discount. I told her that it was not my job to be a calcultor. Then when I rang her up, she tried to shove her card at me, but I told her that it was not my job to swipe her card for her. When the sale was done, I circled and signed, and told her to be sure to go to the website and give me an OUTSTANDING review! | |
Joined: 03 Jan 2008
Posts: 1217
Location: ole wrap stand
| Posted: Thu Mar 19, 2009 1:27 am Post subject: | |
I see your in rare form again..MAYcylady..  TEAM WINS
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Joined: 06 Jan 2008
Posts: 1810
Location: It's NewDepotGuy - Using Acid to open Polli's special safe!
| Posted: Thu Mar 19, 2009 2:36 am Post subject: | |
| MAYcylady we have had a complaint issued against you, I tried to explain to my boss that it wasn't my responsibility to discuss this matter with you but he insisted that we speak. I need to see you in my office right now, and bring your name tag, store card, and pricing gun with you. | |
Joined: 09 Aug 2008
Posts: 364
| Posted: Thu Mar 19, 2009 3:18 am Post subject: | |
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Don't forget to bring your Donald wig along, MAYcylady.
You know, for protection. |
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Joined: 14 Jan 2008
Posts: 730
| Posted: Thu Mar 19, 2009 5:19 am Post subject: | |
| yeh, put on the wig and when he's/she's done ranting at you, give a quickie explanation and do the Donald- "YOU'RE FIRED" line from "The APprentice" tv show. that will show em. | |
Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
| Posted: Thu Mar 19, 2009 7:58 pm Post subject: | |
| Speaking of my Donald wig, HUDS...what gives??? I drove all the way to your store, WEARING my Donald wig! Do you even KNOW how many stares I got? People thought I was actually Donald Trump! So where were you with those wigs???? I asked for you by name, Huds, and told them to tell you that MAYcylady was there with her Donald wig on, and NOTHING! They looked at me like I was crazy! | |
Joined: 12 Dec 2007
Posts: 883
| Posted: Fri Mar 20, 2009 1:25 am Post subject: | |||
It's not my job to go to work. |
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Joined: 28 Feb 2009
Posts: 30
| Posted: Fri Mar 20, 2009 10:39 pm Post subject: | |||
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Joined: 28 Feb 2009
Posts: 30
| Posted: Fri Mar 20, 2009 10:43 pm Post subject: | |||
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Joined: 06 Jan 2008
Posts: 1810
Location: It's NewDepotGuy - Using Acid to open Polli's special safe!
| Posted: Fri Mar 20, 2009 11:01 pm Post subject: | |
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They pulled that on me at Lowe's, I told them to hand me the damn gun. It is a pricing gun and they can shove their initials where sun doesn't dare shine!
I'd have given a hand gesture, but Lowe's has so many cameras that I didn't dare take the chance! Oy! How I hated that place! To this day I won't go in there if I don't have to! |
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Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
| Posted: Fri Mar 20, 2009 11:30 pm Post subject: | |
| Oh, I almost forgot....when she was leaving, she asked me for directions to the door, but I told her that it was not my job to be a map! | |
Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
| Posted: Fri Mar 20, 2009 11:31 pm Post subject: | |
| Today, every person that I said hi to ignored me! Seriously, not even one person said hello back! | |
Joined: 09 Aug 2008
Posts: 364
| Posted: Sat Mar 21, 2009 1:45 am Post subject: | |||
No offense, but I gave everyone the head's up that you might make the trip over. And because we treat everyone equally at my store, I told them to offer you the same level of outstanding service we give to all our other customers. Oh, and the precious, precious wigs have been moved to an undisclosed location deep within the bowels of the store. (Seems fitting, no?) |
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Joined: 03 Jan 2008
Posts: 1217
Location: ole wrap stand
| Posted: Sat Mar 21, 2009 5:08 am Post subject: | |
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Oh my...from pricing guns..to Donald wigs..and bowels of a store..make excellent broadway show..lol.. TEAM WINS..would be an outstanding name of the play...what say you FOm
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Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
| Posted: Sat Mar 21, 2009 1:26 pm Post subject: | |
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I was set up!
Well, at least I got MY Donald wig. No one is getting it from me. |
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Joined: 06 Jan 2008
Posts: 1810
Location: It's NewDepotGuy - Using Acid to open Polli's special safe!
| Posted: Sat Mar 21, 2009 3:06 pm Post subject: | |
 NOW SHOWING ON BROADWAY MACYICAL! THE MACY'S MUSICAL! GET YOUR TICKETS TODAY AT THE MACY'S THEATRE IN NEW YORK CITY OR BY CALLING 1800555MACY.
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Joined: 09 Aug 2008
Posts: 364
| Posted: Sat Mar 21, 2009 3:28 pm Post subject: | |||
If they use my number "Terry's Botox Bossanova" I'm calling my laywer. That one's MINE, dammit. |
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Joined: 06 Jan 2008
Posts: 1810
Location: It's NewDepotGuy - Using Acid to open Polli's special safe!
| Posted: Sat Mar 21, 2009 9:07 pm Post subject: | |
| HUDS! Thats the prelude! I'm afraid you signed over the rights to that song when you got your last pay check - you just didn't know it. It was actually written in small print on the check that your endorsement and acceptance of this check releases Macy's and the RH Macy theatre of all legal liability towards using the song in conjunction with MAYCICAL The Musical. All rights are reserved and void where prohibited by law and under an agreement with General Electric Capital Revolving Credit and President Barrack Obama. | |
Joined: 24 Sep 2008
Posts: 8
Location: on earth
| Posted: Sun Mar 22, 2009 2:18 pm Post subject: | |
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MAYcylady wrote the following
Posted: Wed Mar 18, 2009 9:08 pm Post subject: Today, a customer asked me for help finding a dress, and I told her that it wasn't my job to find her a dress. So she went about shopping and found a few to try on. She wanted to know what I thought of them, and I told her that it wasn't my job to make a decision for her on which dress to buy. She left all of the dresses that she didn't want in the fitting room, but I reminded her that it isn't my job to clean up after rude people, and sent her right back in there to get those dresses! I told her not to even THINK about not putting them in the right places, b/c it is not my job to go around straightening up the store! When she was done putting away the dresses that she didn't want, she came to the register and asked me how much the dress would be with her use your card discount. I told her that it was not my job to be a calcultor. Then when I rang her up, she tried to shove her card at me, but I told her that it was not my job to swipe her card for her. When the sale was done, I circled and signed, and told her to be sure to go to the website and give me an OUTSTANDING review! If this actually happened and if i was a mgr . I would play donald trump and tell you the following '' YOUR ASS IS FIRED '' . 
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Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
| Posted: Sun Mar 22, 2009 7:26 pm Post subject: | |
| Good thing you aren't my manager. She said did a "Terry" and said that I did an OUTSTANDING job! | |