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Bunta
Joined: 04 Jul 2003
Posts: 9
Location: British Columbia
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Posted: Tue Jul 08, 2003 9:42 am Post subject: The thing that annoys you the most about your job ?
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lets hear it
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Huffer
Joined: 04 Jul 2003
Posts: 38
Location: Aisle 6 (under the counter)
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Posted: Tue Jul 08, 2003 9:47 am Post subject:
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Cocky Czech kids who think they're all that and a bag of chips.
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NAz
Joined: 04 Jul 2003
Posts: 64
Location: Canada
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Posted: Tue Jul 08, 2003 2:32 pm Post subject:
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Anything to do with the Garden Center.
-NAz
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kenzoboom
Joined: 07 Jul 2003
Posts: 24
Location: down by the bay....
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Posted: Wed Jul 09, 2003 5:25 am Post subject:
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11:30-8pm shifts...i have 3 this week.
cheers
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Huffer
Joined: 04 Jul 2003
Posts: 38
Location: Aisle 6 (under the counter)
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Posted: Wed Jul 09, 2003 7:16 am Post subject:
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| Quote: |
| Anything to do with the Garden Center |
Awe c'mon now. The only thing bad about the GC this time of year is the lack of AC. Well, that and hauling soft, warm, and slightly moist bags of shit around in the heat. Oh! And the farmer tans! They suck too.
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| 11:30-8pm shifts...i have 3 this week. |
2 for me. I like 'em. Management's generally light in the evenings. You can work (or more often than not, not work) in peace.
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NAz
Joined: 04 Jul 2003
Posts: 64
Location: Canada
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Posted: Thu Jul 10, 2003 12:33 am Post subject:
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The damned growers who decide to buy 20-40 bails of #4, 10 minutes before the store closes. That bugs me a lot. I have to say though that I'm getting almost more hours at the moment than I can handle...I've worked probably 15 of the last 18 days. It's not all bad, I suppose.
-NAz
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kenzoboom
Joined: 07 Jul 2003
Posts: 24
Location: down by the bay....
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Posted: Thu Jul 10, 2003 3:54 am Post subject:
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that's true...management can be light in the evenings...but who really wants to be at the store anyways when you can't do crap before or after work.
hmm...code 3's really bug me too.
cheers
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kenzoboom
Joined: 07 Jul 2003
Posts: 24
Location: down by the bay....
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Posted: Thu Jul 10, 2003 4:18 am Post subject:
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haven't heard what gets you bunta...so, let's have it!
cheers
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Bunta
Joined: 04 Jul 2003
Posts: 9
Location: British Columbia
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Posted: Thu Jul 10, 2003 6:59 pm Post subject:
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hmmm one of them is "_____ personel to til # __ or to customer service " to awnser a simple yes or no questions.
Another one.. when customers attempt to pickup products from the yard without receipts ! "oh no I havent payed yet" I think to myself kmon budddy give your head a shake
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kava
Joined: 05 Jul 2003
Posts: 83
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Posted: Fri Jul 11, 2003 4:12 am Post subject:
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| Bunta wrote: |
| hmmm one of them is "_____ personel to til # __ or to customer service " to awnser a simple yes or no questions. |
hmmm.....one of mine is waiting forever for ______ personnel to come and answer a simple yes or no question so that my customer can be happily on their way!
Oh, and another one; Certain people who constantly harass their much younger, female co-workers, and then get away with it....because management thinks its funny.
Sorry. I was getting sick of watching all the small talk. We're here to talk about what REALLY annoys us, so lets get to it!
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Huffer
Joined: 04 Jul 2003
Posts: 38
Location: Aisle 6 (under the counter)
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Posted: Fri Jul 11, 2003 4:24 am Post subject:
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| Quote: |
| hmmm.....one of mine is waiting forever for ______ personnel to come and answer a simple yes or no question so that my customer can be happily on their way! |
Ah but... that's why we have intercoms/telephones. So the emp's on the floor don't have to neglect their own customers by taking a sometimes long walk to the service desk or the tills or whatever to answer a simple yes or no question.
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| Oh, and another one; Certain people who constantly harass their much younger, female co-workers, and then get away with it....because management thinks its funny. |
Oooooh! That may make a good thread on it's own. Harassment ==
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| We're here to talk about what REALLY annoys us, so lets get to it! |
You start. :P
edit: I can speell. ReElly, I can.
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kenzoboom
Joined: 07 Jul 2003
Posts: 24
Location: down by the bay....
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Posted: Fri Jul 11, 2003 4:42 am Post subject:
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| Sorry. I was getting sick of watching all the small talk. We're here to talk about what REALLY annoys us, so lets get to it! |
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wasn't i expressing what pi@@es me off already? hmm...lets get to it huh...
what ticks me off is when customers say 'hey you'...or just interupt a conversation you're having with another customer, like they're the friggen pope or something. whatever happened to 'excuse me?'
or when customers ask you if you work in your particular dept, lets say hardware, and then tell you after helping them that you don't know anything.
or when management tries to butter your a@@ by telling you how great a job you're doing, or how part of the team you are, then they ask you to do stuff they already know you can't commit to...like working a closing shift, or working cap shifts...
sorry, my kidneys are dry, be back to pi@@ some more.
cheers |
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Bunta
Joined: 04 Jul 2003
Posts: 9
Location: British Columbia
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Posted: Fri Jul 11, 2003 6:18 am Post subject:
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Yes, I agree. Management buttering you up gets more annoying then anything, aswell I might add that getting reminded to do somthing your already in the process of doing really piss's me off too. Customers seem to be getting more rude as the years go by, when customers but in I just seriously feel like disabling their voice box's.
| kenzoboom wrote: |
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| Sorry. I was getting sick of watching all the small talk. We're here to talk about what REALLY annoys us, so lets get to it! |
| Quote: |
wasn't i expressing what pi@@es me off already? hmm...lets get to it huh...
what ticks me off is when customers say 'hey you'...or just interupt a conversation you're having with another customer, like they're the friggen pope or something. whatever happened to 'excuse me?'
or when customers ask you if you work in your particular dept, lets say hardware, and then tell you after helping them that you don't know anything.
or when management tries to butter your a@@ by telling you how great a job you're doing, or how part of the team you are, then they ask you to do stuff they already know you can't commit to...like working a closing shift, or working cap shifts...
sorry, my kidneys are dry, be back to pi@@ some more.
cheers |
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kava
Joined: 05 Jul 2003
Posts: 83
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Posted: Fri Jul 11, 2003 7:01 am Post subject:
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[quote="Huffer"]
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| Ah but... that's why we have intercoms/telephones. So the emp's on the floor don't have to neglect their own customers by taking a sometimes long walk to the service desk or the tills or whatever to answer a simple yes or no question. |
Okay, I see....so why don't you just phone me after I've paged you, instead of taking the long walk?
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Huffer
Joined: 04 Jul 2003
Posts: 38
Location: Aisle 6 (under the counter)
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Posted: Fri Jul 11, 2003 7:20 am Post subject:
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| so why don't you just phone me after I've paged you |
Phone who? At what number? I could guess I suppose, but then I run the risk of interrupting any number of other employees also dealing with customers.
If you include an "or call 123456" in your page, I could see that. Yet very few (I can think of only one in my store) employees are considerate enough to offer that option.
Generally it's simply "Could I please have __ personnel to customer service for customer assistance?". Granted that there are only, what? like nine phones at the service desk, I suppose the odds are pretty good but c'mon!
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kava
Joined: 05 Jul 2003
Posts: 83
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Posted: Fri Jul 11, 2003 7:44 am Post subject:
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[quote="Huffer"]
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Generally it's simply "Could I please have __ personnel to customer service for customer assistance?". Granted that there are only, what? like nine phones at the service desk, I suppose the odds are pretty good but c'mon! |
Yeah, I see what you mean. But...the numbers at the tills and customer service don't change. Ever. Unlike the phones on the floor which are always breaking always switching departments.
There's also always the effective:
"repeat last page." or "whoever paged __personnel, call ____"
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Huffer
Joined: 04 Jul 2003
Posts: 38
Location: Aisle 6 (under the counter)
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Posted: Fri Jul 11, 2003 8:05 am Post subject:
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| But...the numbers at the tills and customer service don't change. Ever. |
Point taken. However, it's still a guessing game which takes time - time better spent selling crap and making teh customers happy. :roll:
AFAIC, we have only two options:
a) Get some front end staff that knows their shit.
b) Include the number you are calling from in every page.
A's nearly impossible. B's annoying but doable.
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| "repeat last page." or "whoever paged __personnel, call ____" |
That's even more annoying than B.
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kava
Joined: 05 Jul 2003
Posts: 83
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Posted: Fri Jul 11, 2003 3:31 pm Post subject:
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| Huffer wrote: |
| Quote: |
| But...the numbers at the tills and customer service don't change. Ever. |
Point taken. However, it's still a guessing game which takes time - time better spent selling crap and making teh customers happy. :roll:
AFAIC, we have only two options:
a) Get some front end staff that knows their shit.
b) Include the number you are calling from in every page.
A's nearly impossible. B's annoying but doable.
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| "repeat last page." or "whoever paged __personnel, call ____" |
That's even more annoying than B. |
"repeat last page..." is super annoying, I'll agree with you there, but in our store, it seems to work well.
Front end staff who know their shit about what??
I'm sure they know how to do their jobs at least as well as floor staff know how to do theirs.
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scuba
Joined: 05 Jul 2003
Posts: 12
Location: BC
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Posted: Sat Jul 12, 2003 11:48 pm Post subject:
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Well, let's talk about annoying!
How about those people who close and leave a machine with 2 % left on it in their department. I think that that should be part of the closing routine.
The morning is often agreat time to do machine work. Receiving is send out crap, there's limited customers and employees that need the machine.
And how about all those #$^*&$# who can't figure out how to work the cardboard bailer and dump their crap in front of it. I realize that the reps. sometimes do that, but still. I mean, if the bailer is full, whoever is going to empty it needs to move all the crap in front. And that becomes less appealing as the pile becomes larger. Can you say snowball?!?!
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Huffer
Joined: 04 Jul 2003
Posts: 38
Location: Aisle 6 (under the counter)
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Posted: Sun Jul 13, 2003 4:49 am Post subject:
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Kava,
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| Front end staff who know their shit about what?? |
Sorry. By "knows their shit" I meant knows everything about anything in the store. Hence the "impossible" comment.
Scuba,
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| How about those people who close and leave a machine with 2 % left on it in their department. I think that that should be part of the closing routine. |
"Closing routine"?
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NAz
Joined: 04 Jul 2003
Posts: 64
Location: Canada
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Posted: Fri Apr 30, 2004 10:49 pm Post subject:
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It's been a while since the last Rona post. I Guess I'll try and update what's happened throughout the winter.
I guess the biggest thing is the fact that store renovations seem to be taking forever to complete. In my department, we have had to re-do an entire aisle 3 times so far, with the certainty of a 4th time in the next few weeks. There is absolutely no communication between Head Office and the in-store level. Only once have I seen a head merchandiser in the store in the preceeding 6 months to add their 2 cents. It seems to me that the waste at the store level is probably nowhere near what it is at head office. Don't get me wrong, I could care less about there being more work, in fact I embrace the increased hours I've been getting. It's just frustrating to see how the stupidity and negligence of a few can cause so much disruption for employees and more importantly the customer.
I'd like to hear others' input on this issue.
-NAz
Last edited by NAz on Tue May 04, 2004 2:15 am; edited 1 time in total
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Huffer
Joined: 04 Jul 2003
Posts: 38
Location: Aisle 6 (under the counter)
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Posted: Sun May 02, 2004 6:09 am Post subject:
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| It's just frustrating to see how the stupidity and negligience of a few can cause so much disruption for employees and more importantly the customer. |
I don't know if I'd go so far as to call it either stupid or negligent.
Think about it in logistical terms. Rolling out that type and size of operation with the astounding number of naturally occuring variables is a mammoth undertaking.
I also believe that a certain amount of mistakes and/or revisions are to be expected.
I do agree that it's frustrating though. And that it's better to sell shit than it is to lug it there and back again... and again... and again but I can find no deliberate fault in how any of it was organized and implemented.
If anything, I believe it's simply a case of "too many chiefs" and that's a situation that our new parent company is probably looking into fixing in short order.
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NAz
Joined: 04 Jul 2003
Posts: 64
Location: Canada
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Posted: Tue May 04, 2004 2:14 am Post subject:
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Huffer, I agree that there are most likely too many variables for a reno to be run flawlessly, but they have had a couple other stores, including Grandview to learn from. At 176, it was to say the least, a nightmare, with crap all over the place and numerous revisions. Considering all of the box stores are supposed to be virtually the same in terms of product layout and how it's merchandised, I would have thought that the mistakes made in Grandview would not have been repeated. I guess that's where the case of there being "too many chiefs" comes in to play.
I do think however, that the night crew did a fantastic job, with the right people stepping up to the plate and really showing their strengths.
-NAz
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Huffer
Joined: 04 Jul 2003
Posts: 38
Location: Aisle 6 (under the counter)
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Posted: Tue May 04, 2004 10:45 am Post subject:
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Although this is somehwat of a cliché, the reno is really something that should have inspired all levels of management to consult employees well before the work got underway.
Despite the gargantuan efforts our own TL to bridge-the-gap between HO (<= "ho!" :snickers:) and the floor, it still didn't appear to be, to me at least, a very inclusive production.
To risk putting this topic adrift, the near complete exclusion of employee consideration in decision making, despite evidence that suggests increased costs as a consequence, is simply one more indication of the McFuture of the Industry-Mart in Canada.
IMO, it also speaks to a startling lack of innovation taking place in the boardroom. Copy-cat business models and methodologies rarely live up to the standards set by originals.
So, although it has little to do with my job, I find a deliberate reluctance to innovate annoying.
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BT4U
Joined: 08 Nov 2005
Posts: 15
Location: BC
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Posted: Thu Jan 12, 2006 6:52 am Post subject:
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The most annoying thing about my job?
Popcorn. More specifically, customers stuffing their faces with popcorn while they're speaking to me...and customers who spill their popcorn all over the floor and then toss the baggie into the product on the shelf.
The smell of popcorn all day long is rather annoying as well.
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