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fashion101 Joined: 12 Dec 2007 Posts: 883	Posted: Sun Jul 19, 2009 4:02 pm    Post subject: New Accts   Just heard in my division, we are going from 20% for opening a new acct, to 15% the first of August. We have been at 20% for quite awhile in my area. In this economy I think we should stay at 20%. Or they can lower my credit goal!
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belldoll Joined: 30 Nov 2008 Posts: 919 Location: CA	Posted: Sun Jul 19, 2009 4:57 pm    Post subject: Re: New Accts   fashion101 wrote: Just heard in my division, we are going from 20% for opening a new acct, to 15% the first of August. We have been at 20% for quite awhile in my area. In this economy I think we should stay at 20%. Or they can lower my credit goal! Out west, our new account has been 15% for some time. Only on special days, we get the 20% (ODS, UYC, full moon, etc.)
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Gypsy Joined: 18 Feb 2009 Posts: 46 Location: somewhere in the frozen tundra but not in Lambeau field	Posted: Sun Jul 19, 2009 5:33 pm    Post subject:   our store has always been 15/10% and it changes to 20/15% for special sales. I agree, with this economy it only makes sense to keep it at 20% for as long as possible especially with the way they keep badgering and almost threatening us to get a million new accts daily. But, what do we know? We were told, at a morning meeting, that we shouldn't expect incentives, i.e. extra loyalty bucks, scratch-offs, when soliciting new accts, b/c it is our job and a big part of our scorecard.
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fashion101 Joined: 12 Dec 2007 Posts: 883	Posted: Sun Jul 19, 2009 8:33 pm    Post subject:   Gypsy wrote: our store has always been 15/10% and it changes to 20/15% for special sales. I agree, with this economy it only makes sense to keep it at 20% for as long as possible especially with the way they keep badgering and almost threatening us to get a million new accts daily. But, what do we know? We were told, at a morning meeting, that we shouldn't expect incentives, i.e. extra loyalty bucks, scratch-offs, when soliciting new accts, b/c it is our job and a big part of our scorecard. Ok, fine. If we shouldn't expect incentives, then don't expect me to accept the fact that because a customer says the restrooms are filthy or have no paper towels and gives us less than OUTSTANDING that it should go against my review!! I'm not in charge of restrooms this week!
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Gypsy Joined: 18 Feb 2009 Posts: 46 Location: somewhere in the frozen tundra but not in Lambeau field	Posted: Sun Jul 19, 2009 10:27 pm    Post subject:   I totally agree with you fashion 101! Now that staffing is at a minimum especially housekeeping, which is a big fat ZERO, they expect US to pick up after the customers as long as we're going in there! ya, right!
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NormaRae Joined: 14 Jan 2008 Posts: 730	Posted: Mon Jul 20, 2009 2:04 am    Post subject:   they have been doing major incentives all week for us to sell the frigging READING IS SUPERMENTAL coupons along with credits. they were giving out macy gift cards, macy money and treats. they gave out lots. they are so desperate to reach their required number of coupons to sell they will do ANYTHING to do it !! well, almost anything.
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belldoll Joined: 30 Nov 2008 Posts: 919 Location: CA	Posted: Mon Jul 20, 2009 4:17 am    Post subject:   Gypsy wrote: I totally agree with you fashion 101! Now that staffing is at a minimum especially housekeeping, which is a big fat ZERO, they expect US to pick up after the customers as long as we're going in there! ya, right! I'm sorry, but that isn't anywhere in my job description that I clean sinks and toilets. Shit, I don't even care if a kid falls down the escalator; parents should babysit their kids, NOT ME!
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Ex-employee Joined: 28 Jan 2008 Posts: 608 Location: Somewhere in Nantucket...until I sat on a bucket...	Posted: Mon Jul 20, 2009 2:40 pm    Post subject:   fashion101 wrote: Gypsy wrote: our store has always been 15/10% and it changes to 20/15% for special sales. I agree, with this economy it only makes sense to keep it at 20% for as long as possible especially with the way they keep badgering and almost threatening us to get a million new accts daily. But, what do we know? We were told, at a morning meeting, that we shouldn't expect incentives, i.e. extra loyalty bucks, scratch-offs, when soliciting new accts, b/c it is our job and a big part of our scorecard. Ok, fine. If we shouldn't expect incentives, then don't expect me to accept the fact that because a customer says the restrooms are filthy or have no paper towels and gives us less than OUTSTANDING that it should go against my review!! I'm not in charge of restrooms this week! Okay did I miss something here? How does a clean restroom have ANYTHING to do with your review?
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belldoll Joined: 30 Nov 2008 Posts: 919 Location: CA	Posted: Mon Jul 20, 2009 7:08 pm    Post subject:   Ex-employee wrote: fashion101 wrote: Gypsy wrote: our store has always been 15/10% and it changes to 20/15% for special sales. I agree, with this economy it only makes sense to keep it at 20% for as long as possible especially with the way they keep badgering and almost threatening us to get a million new accts daily. But, what do we know? We were told, at a morning meeting, that we shouldn't expect incentives, i.e. extra loyalty bucks, scratch-offs, when soliciting new accts, b/c it is our job and a big part of our scorecard. Ok, fine. If we shouldn't expect incentives, then don't expect me to accept the fact that because a customer says the restrooms are filthy or have no paper towels and gives us less than OUTSTANDING that it should go against my review!! I'm not in charge of restrooms this week! Okay did I miss something here? How does a clean restroom have ANYTHING to do with your review? I'm sure it will be the teeny-tiny box in the lower right corner of the review sheet: Does Employee fulfill secondary duties as janitor? YES[] NO[]
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fashion101 Joined: 12 Dec 2007 Posts: 883	Posted: Tue Jul 21, 2009 1:59 am    Post subject:   Ex-employee wrote: fashion101 wrote: Gypsy wrote: our store has always been 15/10% and it changes to 20/15% for special sales. I agree, with this economy it only makes sense to keep it at 20% for as long as possible especially with the way they keep badgering and almost threatening us to get a million new accts daily. But, what do we know? We were told, at a morning meeting, that we shouldn't expect incentives, i.e. extra loyalty bucks, scratch-offs, when soliciting new accts, b/c it is our job and a big part of our scorecard. Ok, fine. If we shouldn't expect incentives, then don't expect me to accept the fact that because a customer says the restrooms are filthy or have no paper towels and gives us less than OUTSTANDING that it should go against my review!! I'm not in charge of restrooms this week! Okay did I miss something here? How does a clean restroom have ANYTHING to do with your review? Ex, Thats the point it has absolutely NOTHING to do with my review. My point is a customer might send in a bad CRL because they were upset about the restrooms. Bad CRL's affect points on our reviews, therefore affecting the total score we receive.
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Pollianna2 Joined: 03 Jan 2008 Posts: 1217 Location: ole wrap stand	Posted: Tue Jul 21, 2009 8:15 pm    Post subject:   You know fashion in our store which its not far from you..they didnt mention a thing about reducing the opening accounts..But I totally agreed that we shouldnt be responsible for Janitor work..or water on the restroom floors like how many times I walked into the MENS
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belldoll Joined: 30 Nov 2008 Posts: 919 Location: CA	Posted: Fri Jul 24, 2009 4:06 am    Post subject:   Last week my manager told us that we needed 3 new accounts per week. Now today she told us 4 per week. WTF!!! It's all because, supposedly, our store missed credit by almost 200. What do they think is going on with the economy? Do they even get a clue? I told her that I'm not about to drag the customers in the store and beat the crap out of them to open a credit. I ask everyone, but if they say, "No thanks, I don't want a Macy's" I leave it, but that's not good enough for my manager. She wants me to ask 3 times in three different ways. I know that in the past, customers get pissed when pushed. So because of all this credit crap, I cannot leave my department for another. It's like fucking blackmail. She won't even approve my vacation day request without asking me if I opened any credits. So what do you all think of this shit????
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NormaRae Joined: 14 Jan 2008 Posts: 730	Posted: Fri Jul 24, 2009 4:18 am    Post subject:   belldoll wrote: Gypsy wrote: I totally agree with you fashion 101! Now that staffing is at a minimum especially housekeeping, which is a big fat ZERO, they expect US to pick up after the customers as long as we're going in there! ya, right! I'm sorry, but that isn't anywhere in my job description that I clean sinks and toilets. Shit, I don't even care if a kid falls down the escalator; parents should babysit their kids, NOT ME! i agree with you all the way on that one !!!
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NormaRae Joined: 14 Jan 2008 Posts: 730	Posted: Fri Jul 24, 2009 4:19 am    Post subject:   i'd go over her head. but that's me.
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friendofmacy Joined: 06 Jan 2008 Posts: 1810 Location: It's NewDepotGuy - Using Acid to open Polli's special safe!	Posted: Fri Jul 24, 2009 4:23 am    Post subject:   belldoll wrote: Gypsy wrote: I totally agree with you fashion 101! Now that staffing is at a minimum especially housekeeping, which is a big fat ZERO, they expect US to pick up after the customers as long as we're going in there! ya, right! I'm sorry, but that isn't anywhere in my job description that I clean sinks and toilets. Shit, I don't even care if a kid falls down the escalator; parents should babysit their kids, NOT ME! Our store manager at Lowe's tried to make us clean the bathrooms. I REFUSED! I would have walked out had he told me to do so and I wasn't ashamed to say it. I have nothing against housekeeping or custodians - but I wasn't a custodian. I wasn't paid to do it. It wasn't in my job description and I'll be damned if I was going to clean other peoples S^*% for $7.80 an hour. They can take their bathrooms and shove them up their A^%! As snobby as this is going to sound - I already has 1 college degree and was less than 6 months from my second. I had more education than the SM ever would have had and I'm certainly not going to flush all that I had worked so hard for down the toilet to clean them in that store! Especially when you expected me to do it after the store closed and I should have been in the car on my way home! Bell.... You Rock!
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MAYcylady Joined: 06 Jan 2008 Posts: 1957 Location: A Place Where No Thongs Are Not Allowed	Posted: Fri Jul 24, 2009 11:18 am    Post subject:   I don't use the restrooms at Macy's, I surely would never clean them! But they would never ask us to do that.
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friendofmacy Joined: 06 Jan 2008 Posts: 1810 Location: It's NewDepotGuy - Using Acid to open Polli's special safe!	Posted: Sun Jul 26, 2009 9:59 pm    Post subject:   MAYcylady wrote: I don't use the restrooms at Macy's, I surely would never clean them! But they would never ask us to do that. MAYcylady some kid just barfed all over the 2nd floor ladies room. Go to the cleaning closet and get some stuff and go clean it up! NOW!
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Ex-employee Joined: 28 Jan 2008 Posts: 608 Location: Somewhere in Nantucket...until I sat on a bucket...	Posted: Sun Jul 26, 2009 10:22 pm    Post subject:   friendofmacy wrote: MAYcylady wrote: I don't use the restrooms at Macy's, I surely would never clean them! But they would never ask us to do that. MAYcylady some kid just barfed all over the 2nd floor ladies room. Go to the cleaning closet and get some stuff and go clean it up! NOW! Sorry MAYcylady! That was me. Too many margaritas!
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MAYcylady Joined: 06 Jan 2008 Posts: 1957 Location: A Place Where No Thongs Are Not Allowed	Posted: Mon Jul 27, 2009 8:59 pm    Post subject:   Just the thought makes me naucious.
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friendofmacy Joined: 06 Jan 2008 Posts: 1810 Location: It's NewDepotGuy - Using Acid to open Polli's special safe!	Posted: Mon Jul 27, 2009 9:08 pm    Post subject:   Well if you loose it then go to the bathroom that's a mess so you can clean both messes up! Go ahead and knock out 1 bird with 2 stones!
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Pollianna2 Joined: 03 Jan 2008 Posts: 1217 Location: ole wrap stand	Posted: Thu Jul 30, 2009 2:26 am    Post subject:   EX!!! dont blame it on the margaritas...they didnt came from my wrap stand MAYcylady..FOM sold them to EX he wanted to see how many it will take before he says RALF..
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NormaRae Joined: 14 Jan 2008 Posts: 730	Posted: Thu Jul 30, 2009 4:22 am    Post subject:   oh, back to the subject. i go into work the other day.... sunday i think it was and we're told at morning rally that sunday (that day) is the last day of the 20% discount with new credits. huh ?? of course i heard it from you guys, but this was the FIRST i was hearing about it in the store. unbelievable. if it wasn't for this site, i would never get any scoop of what is going on.
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friendofmacy Joined: 06 Jan 2008 Posts: 1810 Location: It's NewDepotGuy - Using Acid to open Polli's special safe!	Posted: Thu Jul 30, 2009 4:27 am    Post subject:   Pollianna2 wrote: EX!!! dont blame it on the margaritas...they didnt came from my wrap stand MAYcylady..FOM sold them to EX he wanted to see how many it will take before he says RALF.. Polli! Why are you complaining??? I split the profits with you! Me =80% & you =20%! We made $1000!
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fashion101 Joined: 12 Dec 2007 Posts: 883	Posted: Thu Jul 30, 2009 10:56 pm    Post subject:   NormaRae wrote: oh, back to the subject. i go into work the other day.... sunday i think it was and we're told at morning rally that sunday (that day) is the last day of the 20% discount with new credits. huh ?? of course i heard it from you guys, but this was the FIRST i was hearing about it in the store. unbelievable. if it wasn't for this site, i would never get any scoop of what is going on. Yeah, our store too. And they have been driving us crazy about credit this week! i would just love to scream, THEN WHY DIDN'T YOU LEAVE IT AT 20%?????
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MAYcylady Joined: 06 Jan 2008 Posts: 1957 Location: A Place Where No Thongs Are Not Allowed	Posted: Fri Jul 31, 2009 1:45 am    Post subject:   And now the bra/panty/hosiery/sock club is going away. That was always a great incentive to open an account.
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