Joined: 24 Feb 2005
Posts: 545
| Posted: Mon Dec 10, 2007 6:06 am Post subject: Information requested | |
| I can't find the Ethic's line line on 88Sears. anyone got the ph #. | |
Joined: 04 Jul 2003
Posts: 2353
Location: A little bit sideways!
| Posted: Mon Dec 10, 2007 7:07 am Post subject: | |
| 1-800-827-7478. Keep in mind that they will contact your SGM. ~GoodFella | |
Joined: 08 Mar 2005
Posts: 54
Location: somewhere in the southwest
| Posted: Mon Dec 10, 2007 7:20 am Post subject: | |||
You are operating under the mistaken concept that SHLD understands the concepts of ethics... 
Seriously though, I think it was 1 888 8Assist ? I wouldn't know, I put most of that out of my mind when I left. VERY SERIOUSLY THOUGH: think twice before calling it. there have been postings here suggesting that the supposedly "confidential" calls are sometimes recorded and forwarded to the store manager to be investigated. I suspect that they "protect" the employees identity by not giving the name or SS #, but how hard do you think it is for the store manager to figure out who called? I have no confidence in them anyway, when I called to complain about commisioned appliance salespeople being scheduled to stay after hours to clean and straighten clothing if needed, I was told be the ethics employee that she sometimes stayed after punching out to finish her work... right. Like someone here has in their tagline... NEVER FORGET WHO IT IS YOU WORK FOR. If you feel like calling someone, this time of year the merchandise starts to pile up on the dock. watch for them to block a fire exit, then call the fire marshall and OSHA. Won't solve YOUR problem, but might be fun to do anyway
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Joined: 08 Jul 2003
Posts: 6045
| Posted: Wed Dec 12, 2007 7:52 pm Post subject: ethics line= a chess game | |
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When complaining to the ethics line you must think of the call let alone the actual complaint as the first move in chess game.The SGM will wind up with the complaint.
-If the complaint is against an ASM you must ask yourself is the SGM blatently condoning the ASMs actions,are they friends,allies?Perhaps it's the SGM who gave the Asm the idea? -know and understand the various clicks and relationships with-in the store ie store politics. -are the DM and SGM in cahoots,misnomer is that the DM is an evil monster that terrorizes everyone including the SGM-not necessarily true-there is still an old boy network out there where the teacher's pet wins.And visa versa-there are SGMs on a DM's to-do list.Know the political structure of your district. -be prepared for retaliation-what would be your legal next move? -can you work by the book til the storm passes? -also learn the book,the more information and documentation the better.Never throw out those handbooks,phamplets,memos etc.witness? And a couple of things to keep in mind-always keep your complaints as professional and impersonal as possible.Example if someone is saying they can do something because of a policy or memo,cite that in your complaint. Also try to figure out who your allies and enemies will be AFTER you file the complaint.I've seen many a employee who will NOT even put their job on the line for themselves.I've also seen employees turn to snitch:NOT gossip monger the minute a resemblence of pressure is placed upon them. Last resort:test the waters-'leak' some information about the problem(NOT that your going to the ethics line) see how people respond and WHO get's that information.*** CAUTION somethings YOU must do on YOUR own though*** This goes for the SGMs,DMs and Regionals as well although that's a much smaller and more controlled network. All that being said I've seen people phone in;thought for sure they were going to get it and survive the test of time.And I've seen others 'forced out' with-in a year. Big thing is think it through and find out who your allies and enemies will be BEFORE hand. |
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Joined: 03 Mar 2005
Posts: 1570
Location: Michigan
| Posted: Thu Dec 13, 2007 3:20 pm Post subject: | |
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By DR's post above, I'm glad to see that one thing in the "merger" that didn't need to be adjusted towards ALLWIND's Power of One is the lack of ethics -- it seems they had that one nailed down well on both sides. All of what is posted is true of how to safeguard yourself in attempting to do a Norma Rae, in whatever cause which is truly upright and above-board vs. the Sears (or Kmart) "Status Quo". From what I've seen personally, as well as heard about through reputable sources, you need to follow everything DR says, and I'll expand it a little from my own perspective:
One of the biggest things to do is DON'T OPEN YOUR MOUTH TO ANYONE about this, when and/or if you do it. You may think you have some allies in your corner, or that you can trust someone you've worked with, but that could definitely blow up in your face. Others could see this as a way to get back into the good graces of management, if they've fallen out of favor, or as a vindictive way of getting you back for a slight you'd done to them, even if you considered it something so trivial or that you didn't consider as offensive. If you've hinted or threatened that you would or could do something like contacting the higher-ups, don't do anything for a good month or two, when people's memories begin to blur a bit. Or cover up for yourself with something like, "Oh, I don't know if I could really do that, because I know someone at another store has, and it got them in serious trouble." Another crucial thing is, as always, COVER YOUR ASS the entire way. No matter how noble or upright you think you'll appear, have all of the proof, preferably on paper with email addresses or signatures or even if it was a handwritten note/memo unsigned. I would urge all of you, no matter what you do for this company (or anywhere else, for that matter) to get yourself a DayRunner daily planner, and keep track of everything you do each day while at work. It comes in mighty handy when someone starts throwing the various knives at you about being unproductive or, the best one "not a team player", as proof of what you actually accomplished or attempted to accomplish on day(s) in question. It proves especially helpful when it's review/raise time, or when you go to another company. You can then whip out that journal, of sorts, and show concrete evidence of your abilities, as well as the peripheral activities that they required you to do, outside of what your job description or primary responsibilities are/were. That little book, and the small investment that it is, could pay dividends later on -- and it could earn respect from the people questioning you and your abilities (especially at review-time). If it's something as crucial as a major safety issue, then by all means contact the governmental regulatory offices, and to an extent, bypass the SHLD chain of command. Those very issues could be known about for years, and nobody does anything about them because they don't have time, or the most plausible with this company, there will be no capital to correct it. A ladder without the safety feet would take weeks, if not months, to be approved for purchase or repair, because that money is not for the stores, it is for ALLWIND's Beach House Fund or Eddie's Swiss Bank Account. Hell, half of the Kmarts that I worked at or helped out at had roof leaks that everybody knew about for years, and the only time they got "fixed" was either through a major collapse or if a customer had a slip and fall because of it. Should all of this bullshit have to be considered, especially when ALLWIND "Chief Chairwarmer-I Read From Cue Cards-Don't Do As I Do, Just Do As I Say" Lewis lectures the associates on having integrity and to "do the right thing"? Of course not. Then again, when you have "leaders" like ALLWIND .... you do. |
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Joined: 08 Jul 2003
Posts: 6045
| Posted: Thu Dec 13, 2007 9:43 pm Post subject: KEEP IN MIND | |
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Not fair but true if either the complainer and/or the complainee is a long time employee YOU ARE A TARGET-I've seen people management and employee with clean records get 'forced' out the door with offers they couldn't refuse.
Think about the consequences of you actions?What will be their next move?What would the retaliation be?How will they do it?When will they do it?And again-know who your enemies and friends will be. |
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Joined: 18 Jul 2004
Posts: 72
| Posted: Sun Dec 16, 2007 4:18 am Post subject: ethics line.... | |
| they also forward entire case to DOS... | |
Joined: 03 Mar 2005
Posts: 1570
Location: Michigan
| Posted: Sun Dec 16, 2007 4:51 am Post subject: | |
| After thinking about this thread, why not just contact Mr. Ethics Himself, ALLWIND, at his email address? Cut out the middlemen and let ALLWIND relate the issues down the food chain. Probably wouldn't make a difference, unless there's something like a "Pssst..." to a government agency or press attention, but, who knows? It's always a crap-shoot at SHC anyways. | |