inferior products?

Joined: 25 Feb 2007 Posts: 7

Hello? I do have a question to ask. I have worked for Lowe's for 4 years now, and I have noticed that the quality of product has fallen. For esp., we got rid of a line of cabinets that were decent quality to a lesser line that totally sucks. They're a quality of cabinets that would make you laugh. They do cost less for the customer, but have more problems then the older set. Easier to break, ding up, and so on. I have noticed other products as well. Such as Quikete going by the way of Sackete. An off brand to replace Quikete. There are the tools that are not worth buying such as: Task Force and Kobalt.

I just wanted to know if this is an attempt to force the customer to buy things thru Special Order Process at a higher rate? Love to hear back...

Joined: 04 Oct 2006 Posts: 44

The worst products are the whirlpool water heaters. I ended up going through 2 before getting whirlpool to replace it with a bradford white.

Joined: 05 Feb 2008 Posts: 48

Joined: 04 Oct 2006 Posts: 44

Joined: 01 Feb 2008 Posts: 226

You could be living in a rural area that uses well water or extremely hard water and that is hard on the water heaters. Sometimes it's the environment that the water heater is put into not the actual product.

Frigidaire is definately an inferior product that Lowe's sells. The Electrolux is just expensive Frigidaire crap.

We used to carry Cambell-Hausfeld air compressors which were decent. The Kobalt ones are not quite as good.

Joined: 04 Oct 2006 Posts: 44

2 times I have had problems with the thermal coupler. I had the water checked because orginally i thought it was hard water, however I had all new pipes installed by the city and the test came out negative for calcium or any calcium deposits were found.

Joined: 19 Oct 2003 Posts: 2562

what about the PH?

Joined: 05 Feb 2008 Posts: 48

[quote="usafcop580"]2 times I have had problems with the thermal coupler. ]

yes, american water heaters had a problem with the thermal coupler, that led to lowe's pulling all replacement ng couplers off the shelf. this was due to a lawsuit settlement in the courts of some state. that also led to lowe's remerching all american water heaters with newer models and a better coupler. i have been asked many times where to get a thermal coupler in the past and always had to refer them to whirlpool.

now, we have replacement couplers that customers can take with them after providing some info about the water heater and they do not have to pay for the part.

all of this can be found on lowe's net under appliances/home enviroment/water heaters.

Joined: 06 Nov 2007 Posts: 4 Location: North East

American Water Heaters are poor quality when compared to Bradford White. Before coming back to Lowe's I was an HVAC tech for Sear's Home Repair at the time when we took over the service contract for American. It seems like at least once a week I went on a call where there was a problem with them. Half of the calls were for leaks. Most of them were fairly new (within 3 months) and one was just installed and it was leaking in the burner box.

Joined: 08 Jul 2003 Posts: 4793

I notice on alot of the Kobalt hand tool line alot of 'made in China'.Isn't Kobalt made by Danaher who also makes Gear Wrench and Craftsman.Am I looking at odd lots or that's the way it's going?.

One reason I mention it I see alot of the 'these tools are so comfortable you'll never stop working" commercials.I don't know- a serious mechanic might be disappointed and a hard core craftsman might be disallusioned if not made in USA.At least the Kobalt line has seperated itself from the Husky line at HD. Thumbs Up

Joined: 07 Feb 2008 Posts: 170

Joined: 21 Jul 2008 Posts: 4

Whirlpool water heaters (made by American Water Heater) are very bad.

There was a class action lawsuit a few years ago and we now give out thermocouples to people with problems.

But they still are having problems! All new model numbers were rolled out after the lawsuit and the return rate hasn't changed.

Joined: 05 Feb 2008 Posts: 48

[quote="usafcop580"]

Joined: 23 Jan 2008 Posts: 61 Location: NY

Joined: 04 Oct 2006 Posts: 44

Joined: 05 Feb 2008 Posts: 48

Joined: 05 Feb 2008 Posts: 48

Joined: 23 Jan 2008 Posts: 61 Location: NY

Boy, your a friggin moron. Do you know how much they pay us? CDL drivers are pretty much the second highest paid dept in the store. And this is IAW with MY HR.

Joined: 04 Oct 2006 Posts: 44

Actually I do not work for lowes anymore.

Joined: 05 Feb 2008 Posts: 48

[quote="usafcop580"]Actually I do not work for lowes anymore.

You just made my point! Things change, if your not in the know then you don't. As a current employee, and one that has seen the flow chart of a store, Specialist report directly to the sales mgr. We are not there to do basic task. Do we, yes because there a many times when there just is'nt that much going on.

As for being in LP, they are more out of touch with store opperations than anyone especially since they think they run the store.

Joined: 05 Feb 2008 Posts: 48

Im sorry. I write in proper english. Spelling errors should not be be acceptable. Thats why you are probably a loader.[/quote]

You are a legend in your own mind! Your also either stupid or a liar. This your quote posted above, is it not? Or did someone hack into your pc?

Why you people who do not work for Lowe's continue to come to a site for Lowe's employees to post what happened when you worked for Lowe's is beyond me. Go somewhere where you are wanted.

Do you know what HDG is? Do you know what segment calling is? Do you have anything that's going to contibute to the current workings of Lowe's? No you don't!

Thanks for serving our country, I respect you for that. But don't come on here and post lies about people you do not know and then lie about your own post. Read your quote again, then pick out your gramatical errors. Again, if you want me to point them out for you, let me know!