Joined: 23 Jan 2008
Posts: 61
Location: NY
| Posted: Wed Jul 02, 2008 12:18 pm Post subject: Delivery Fee | |
| We just got the memo yesterday that went into effect yesterday. Bump all del fee's up $14. Now its $79 for local del. I talked to one customer yesterday about it and she was fine with it. Companies have to do what they have to do to stay in business she said. | |
Joined: 22 Dec 2007
Posts: 96
| Posted: Wed Jul 02, 2008 12:43 pm Post subject: | |
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79?
well the costs of diesel alone would make that even more. competitors charge a lot more Ikea starts at $100. |
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Joined: 04 Oct 2006
Posts: 44
| Posted: Wed Jul 02, 2008 1:33 pm Post subject: | |
| Is this for appliances or pig (flatbed) deliveries? My old store the fee was $75 but was refunded when you bought an appliance because of the free delivery. For pig deliveries the fee was $75 but alot of times the old SM would get it lowered depending upon how much was sold. | |
Joined: 23 Jan 2008
Posts: 61
Location: NY
| Posted: Wed Jul 02, 2008 11:24 pm Post subject: | |||
This is for all deliveries. Normally our big buying contractors get a break on the deliv fee. Which is nice, cause it keeps them coming back. 
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Joined: 07 Feb 2008
Posts: 170
| Posted: Fri Jul 04, 2008 6:42 pm Post subject: | |
| Yea some customers don't like it. They're like OMG $79!!1oonen!! Well when we deliever 7 days a week and the trucks take 50 gallons of diesel and diesel is over $5/gallon and the trucks get 8-9mpg, yea it's gonna cost you $80 for delivery. Then they bitch they live right down the street but they have no way to get their product home. I think some people just like to complain. | |
Joined: 06 Jan 2008
Posts: 1360
Location: It's NewDepotGuy - Using Acid to open Polli's special safe!
| Posted: Sat Jul 05, 2008 5:44 am Post subject: | |
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When I was at Lowe's my customers would actually demand a manager. They would gripe to the manager about the delivery costs and that they didn't want to wait for the rebate and the managers would usually discount the item 10%. On a 2000.00 Washer and Dryer sale a 10% discount is significant. Of course they still got their rebate in the mail.
Some people love to just cause trouble is what it amounts to. |
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Joined: 05 Feb 2008
Posts: 48
| Posted: Mon Jul 07, 2008 5:18 am Post subject: | |||
maybe they just did'ny like you? and that's why your not with Lowes? |
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