What is the deal with the scorecards?!

Joined: 15 May 2008 Posts: 155

I had the chance to take a good look at the scorecards for last week for my department, and noticed a few oddities. According the the scorecard, a few associates were down. They were supposed to have been pro-rated due to the fact they were commission associates who were asked to work in the stockroom mating single shoes. I also found this one associate who sold $23,163 in his sales per hour! That is 15,613% to zone! Meanwhile, he has no items per transaction, no loyalty, and an average sales of 227% to zone. To my knowledge, he either switched to night part time because I no longer see him around, or he resigned. How accurate are these things?

Posted: Tue Jul 29, 2008 12:39 am Post subject:

He sold authentic Waterford Vases or Coture gowns.... Did he work in The Louis Vuitton Department?

Otherwise, I would say they are like the ones I used at The Home Depot..... very unreliable.

Joined: 15 May 2008 Posts: 155

I'd like to know being the priciest shoe we have right now is $500 (Taryn Rose.) Even still, that doesn't justify an SPH like that. I had a feeling something was up with it. I also find it rigged to see pro-rated associates asked to work in the back having it counted against them. Either that, or some manager is not doing their job.

Posted: Tue Jul 29, 2008 4:42 pm Post subject:

Burger, you just hit the nail on the head.... some manager is not doing his job.

There is no way unless they are selling at the local Macy's Chrysler Dodge Jeep dealer that you could have sales like that.

Aren't leased departments just that - leased and do not actually count towards the days sales such as with departments such as Louis Vuitton?

Joined: 03 Jan 2008 Posts: 813 Location: ole wrap stand

those figures sure make my eyes popped open for sure.. Shocked

Posted: Wed Jul 30, 2008 1:37 am Post subject:

So I finally checked out my local Macy's today, I was in for a surprise.

Macy's at Town Center was closed when Rich's and Macy's were consolidated. When I got to Town Center the old Macy's had reopened as Macy's Mens Store and Furniture Store.

Mens on 1, Furniture on 2, and Furniture Clearance on 3. I bought a recliner, a shirt, and some personal items.

It was really nice, I was surprised it was a Macy's.

Posted: Wed Jul 30, 2008 1:47 am Post subject:

Oh, now I see what you bought, I asked what you got on the other thread.
I do like Macy's furniture, I got a really nice set for my living room a few years ago. But I am a furniture nut, so I didn't keep it too long, I love to change my furniture!

Posted: Wed Jul 30, 2008 2:10 am Post subject:

I bought the recliner in the clearance area and got an AWESOME deal on it. The sales guy and I bet the manager that it would fit in my PT Cruiser. When it did, I bought it.

Joined: 15 May 2008 Posts: 155

Joined: 03 Jan 2008 Posts: 813 Location: ole wrap stand

That is one hell of big store for sure..lol.. Thumbs Up

Joined: 20 Jan 2008 Posts: 296

When there was Rich's and Macy's as separate stores, many of them were in the same malls around Atlanta. Most of the Rich's stores were nice, and the Macy's stores were full of junk. When Federated consoliated the stores, almost all of the Macy's stores in Atlanta closed, and they laid off the employees. A couple were converted to Bloomies, or something else. Federated told the Macy's employees that they would do their best to incorporate them into the Rich's family, but of course that didn't really happen. Then, just about a year later, Federated changed the names of the Rich's stores to Macy's. I wondered what the old Macy's employees thought about it.

Posted: Thu Jul 31, 2008 12:01 am Post subject:

The guy that checked me out was former Rich's. He said there was still resentment about the closing. However the old Macy's has reopened which was really odd. Bloomingdale's opened at Lennox and Perimeter Malls. The remaining locations were housed in malls with Rich's or Macy's. I understand that most of the Macy's locations were older and not as nice as the Rich's stores so thats why they closed mainly Macy's.

Joined: 15 May 2008 Posts: 155

Joined: 03 Jan 2008 Posts: 813 Location: ole wrap stand

Burger...hon, rofl..you could walk in my store and be out within hour..after looking around or sooner.. Wink

...3 floors..but the female shoes department takes up a good chunk..but do you think they have size 12...no way rofl.. Shocked

Posted: Sat Aug 02, 2008 3:05 am Post subject:

Yeah 3/4 of the store is womens, The remaining 1/4 is mens and stock room/offices. Why do they discriminate so bad? Thats why I love my local Macy's - they have a whole mens store.

Posted: Sat Aug 02, 2008 4:23 pm Post subject:

Well, I was told that Macy's is all about the female customer! B/c they say that's who spends the money. In all of our training videos, they say "she" and "her". Never "he/she" or just "he".
Sorry FOM!!!

Posted: Sat Aug 02, 2008 5:31 pm Post subject:

Posted: Sat Aug 02, 2008 6:18 pm Post subject:

Fashion period is oriented towards women. Look at Project Runway, how many times do they ever design something for men?

Thats what I loved about Macy's in Kennesaw at Town Center, they had a BRAND NEW mens store - the entire floor was MENS no children, no home. The furniture store and clearance furniture store was upstairs.

It's just like Belk...... their new store is 70% women and 15% men/children. For Pete Sake, the intimates department alone is almost half the size of the mens department. Lets not think about their shoe department. Thats what I like about Kohl's or the new Macy's they opened - they actually devote a large part of the store to mens clothes.

I understand women buy more then men, but some stores go to far.

Posted: Sat Aug 02, 2008 6:20 pm Post subject:

Girls rule!

Posted: Sat Aug 02, 2008 6:27 pm Post subject:

Well all I know is that drag queens and women would love the new Belk that they opened where I just moved from. Razz

Posted: Mon Aug 04, 2008 3:43 pm Post subject:

I don't think we have Belk stores on the west coast. Exactly what kind of retailer is it?

Joined: 03 Jan 2008 Posts: 813 Location: ole wrap stand

Poor FOM..he just dont realize even in Home area its mostly for females too... Doh!

But there is men..who dont get scared of pink or florals..rofl..

Posted: Mon Aug 04, 2008 10:43 pm Post subject:

Sorry EX, no Belk for you. As a matter of fact Belk does not operate any stores above the Mason Dixon Line. They also do not operate any store past Texas, Oklahoma, or Missouri.

Belk used to be a nice store, but due to recent acquisitions they have really let themselves go. Now they r more of a Macy's wanabe. They have a high emphasis on private label brands, Columbia Sportswear, Chaps Ralph Lauren, Polo Ralph Lauren, and their signature is Biltmore for your home.

I still go into Belk but it is very rare that I find much there. Even though Macy's loves it private labels, they have a focus on name brands as well that I don't think Belk even tries.

Posted: Tue Aug 05, 2008 2:18 am Post subject:

FOM, you are correct. I was talking to Belk's SM the other day, and I was saying how our customers do not like house brands being pushed on them, and her remark was, "That's the only way a store can make money; selling house brands".
Belk has many of the same exact clothes that Macy's has, but with a different label sewn inside.
I hate house brands!

Posted: Tue Aug 05, 2008 4:11 am Post subject:

That is true on one account. They make more on house brands but totally false on the other. Name Brands do have a profit margin. They just like seeing the numbers that can be made on house brands more.

For instance a Belk Blouse is 49.99 it cost Belk 9.99. A POLO Ralph Lauren blouse at Belk costs $139.99 - Belk paid 126.99 for it. Either way they are making a profit.

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