Joined: 27 Jul 2008
Posts: 31
| Posted: Mon Oct 13, 2008 9:02 pm Post subject: A whole new world | |
|
Since leaveing HE to work for lp
Mangement higger up has a quota for everything external shoplifters = 1point INTERNAL people =10 points this is based on a mertic scale,i was told today the company would like us to have 3 to 5 associates a month fired for Assoicate dishonsety 
Workers comp is a joke in my store you get treated like shit just to have you back working then BAM! once your fired for something stupid your not there problem anymore Injured workers cost sears stores each 500-1500 a day and we must pay for medical up to 50k the insurance kicks in Shoplifters beware we were told a penny stolen is a penny belonged to sears and we will prosocute. we just fired employees for litteraly penny's-penny murchandise and our special camera system see everything and records 24/7 and stores it for 45 days. Assoicates in stores that have high volume beware we have a new system that tracks everything from Pa discounts to discounts on items that equal pa's,to gift cards that belong to customers and assoicates use them to *aspect and ifind* are seriously some of the most sofistacted reports around but there only good in stores that have really good camera systems and finally for thoose text messaging assoicates camera are so advanced that we can read what your sending if you stay still long enough,and yes we can read whats on the registar screen as well. A whole new world in my eyes |
|
Joined: 15 Mar 2008
Posts: 320
Location: stuffed in the back room of a kmart
| Posted: Mon Oct 13, 2008 9:42 pm Post subject: | |
what about the kids that can txt while holding the phone at their side with out even looking at it 
|
|
Joined: 23 May 2008
Posts: 151
| Posted: Mon Oct 13, 2008 9:53 pm Post subject: | |
| No spelling skills required for those jobs?! | |
Joined: 15 Mar 2008
Posts: 320
Location: stuffed in the back room of a kmart
| Posted: Mon Oct 13, 2008 10:58 pm Post subject: | |||
hrm thought most forums had rules against trolling guess maybe this one doesn't |
|||
Joined: 09 Feb 2008
Posts: 1292
Location: Brand Central
| Posted: Tue Oct 14, 2008 1:37 am Post subject: | |
|
Its a valid comment, albeit a tad snarky.
Could just be bad typeroingz skillz.... 
Some here have taken me to task for a casual posting style, if you care to remember. |
|
Joined: 14 Jul 2006
Posts: 332
| Posted: Tue Oct 14, 2008 1:44 am Post subject: | |
| Oh for god's sake...why does every single damn thread in this forum dissolve into infighting. Give it a rest everyone! | |
Joined: 09 Feb 2008
Posts: 1292
Location: Brand Central
| Posted: Tue Oct 14, 2008 1:46 am Post subject: | |
| Vickers: I was kidding, but i concede your point. | |
Joined: 20 Apr 2005
Posts: 1068
| Posted: Tue Oct 14, 2008 2:16 am Post subject: Re: A whole new world | |||
Last edited by Ihatepinktickets on Tue Oct 14, 2008 2:44 am; edited 1 time in total |
|||
Joined: 06 Feb 2008
Posts: 19
| Posted: Tue Oct 14, 2008 2:38 am Post subject: | |
|
thank goodness it's not like that in my store, we have all honest and trustworthy associates, right he57?
|
|
Joined: 07 Feb 2008
Posts: 181
| Posted: Tue Oct 14, 2008 4:14 am Post subject: | |
| Pfft, it's not hard to find zones of the store that aren't covered by cameras. | |
Joined: 21 Apr 2006
Posts: 1053
Location: the known and the unknown
| Posted: Tue Oct 14, 2008 4:38 am Post subject: | |
| Seems to me people are working harder to bust people doing things in the work place that they shouldn't be doing than actually trying to bust an actuall shop lifter. Why all this "fire the employees?" Is Sears getting their jollies now by hiring people just so they can fire them? It doesn't make sense to me. I have an idea, fire all of us right now and shut the door. And what makes the people watching us like hawks perfect? Everyone does something at some point that's not company policy. Apparently I wouldn't last 10 minutes in some of your stores. Who's policeing the police? I see LP using cell phones and texting. Do I care? No. But I will if they ever said anything to me about it. | |
Joined: 06 Jul 2003
Posts: 7078
Location: Central CA
| Posted: Tue Oct 14, 2008 5:34 am Post subject: | |
| LK makes a good point... if Sears is scraping the bottom of the barrel to the point that they want ten people fired a month, maybe they should kinda sorta raise the standards for new hires and simply pay the premium it would cost to have employees they didn't HAVE to get rid of. Seems to me it would be cheaper in the long run. | |
Joined: 27 Jul 2008
Posts: 31
| Posted: Tue Oct 14, 2008 1:28 pm Post subject: | |
|
Yeah rickfromtv's thank goodness everyone is honset.And i hate pink tickets i have more of a clue than you know.I come to work sort threw reports and look for things that dont look right.And IFIND does not suck maybe you dont know how to use it because eveythign i have used it for comes up great maybe you need to retrain on it.Its not about 10 a month its some silly mertic ive yet to figure out but 1 internal=10 shoplifters so i would imagin that the more the merryer.I work in a market that we catch atleast 50 externals a month internals usally look about 3 to 5 a month
This month we have 4 internals and 3 externals and there all mine i feel like the big bad wolf when they are let go but then again thats what im hired for.Even safety meeting in the morning are conducted by me i have to cover alot to ensure we dont have people getting hurt |
|
Joined: 10 Aug 2008
Posts: 269
| Posted: Tue Oct 14, 2008 5:53 pm Post subject: | |
| I really think that when people are canned, the reasons should be made public. Isn't it better to deter thieves than to catch them? | |
Joined: 29 Mar 2006
Posts: 1236
Location: Ontario, Canada
| Posted: Tue Oct 14, 2008 11:24 pm Post subject: | |||
The flip side of that coin is, Nofs, are they getting rid of the bottom of the barrel new hires, or using these matrix scores to get rid of the older, seasoned associates, so that they don't have to pay any sort of compensation? IF they can fire someone for 'cause', no need to pay severance. And Snurble, that might also answer your question... is there JUST cause, or is it a process whereby they are grasping at straws, eventually getting 'enough' on an associate to get rid of them? Generally speaking, if a company wants to go through the hassle and paperwork, they can create (I won't use the word fabricate) enough minor disciplinary notes, with formal verbal and written notices, to eventually terminate an employee for what might individually be a less than just cause reason. A simple "failing to follow procedure", documented as a repeat offense, could eventually result in termination. |
|||
Joined: 05 Jul 2008
Posts: 37
| Posted: Wed Oct 15, 2008 12:00 am Post subject: | |
| Our main lp was laid off and then we were given this gal who used to listen to our conversations and call the store manager on her cell phone. Anything with safety, broken tables, shelves with jagged edges and floor tiles that were loose on the floor were all ignored. When asked why she could not get anything done she would reply it was not her job. We had a huge table in softlines break and this fixture weighed several hundred pounds. When called to get some help she responded it was not her problem and she went outside to smoke. No one has every seen her catch one shoplifter or employee. But she is always in the office looking at store metrics (credit card sales,etc) and in any personnel meeting any associate has with personnel. I have been in retail many many years and never have experienced that. Meanwhile the store coach walks in and out to enter the store through the side building. That was always off limits to anyone. Petty cash is used to take certain employees out for birthdays. And the dm is aware but she wants to know how many people were fired and hired. It is a real unethical situation. People who have tried to report anything get written up over and over and then fired. I don't know where the oversight is. The thing is we had 2 ex lp that used to be police officers who retired and they tried to do something early on by going to their dm and that is when bad reports appeared on them. Which resulted in being laid off. I imagine what I have been seeing is the end. | |
Joined: 22 Jul 2008
Posts: 204
Location: HELL
| Posted: Wed Oct 15, 2008 12:18 am Post subject: | |
 I do not know about 'YALL' but I am so scared I am about to shit my britches. See if you can read that SHET57
|
|
Joined: 08 Jul 2003
Posts: 4996
| Posted: Wed Oct 15, 2008 3:43 am Post subject: selective enforcement | |
|
Corporate has used those numbers/mentality for years.
And as of yet I have NEVER seen LP,corporate or even a ASC enforce or use the play book the way it was ment to be played.Contrary to what they say they use selective of enforcement of these policies for power and discipline. They know 100% across the board enforcement will bring the company to a halt with all the new hires/inexperience they will need just to open the door As far as reading texts even the old cameras when properly positioned with good lighting and well focused could read CC number in many cases.It was the black & white or video TAPE that made them obsolete.These digital systems started going in around 04. The numbers have always been available but someone has to TAKE THE TIME AND READ THEM. eh-sos |
|
Joined: 23 May 2008
Posts: 151
| Posted: Wed Oct 15, 2008 5:16 pm Post subject: | |
|
We were told that people doing voids alot on cash registers was being observed - problem is we don't have SNICS - and none of our price checkers work. So on truck day the only way to find out prices to put out stock is to go to register - scan and void it - many times - as each item comes in (this is softlines) - ditto for checking prices for customers - the clearance blowout on Thursday - to Friday - customers want us to scan stuff and the price reductions and clearance get mixed up by customers at a certain point in time.
If they would just fix price scanners and let us have working SNICS - we wouldn't have to price check at the registers. |
|
Joined: 10 Aug 2008
Posts: 269
| Posted: Thu Oct 16, 2008 3:26 am Post subject: | |
| I don't think that the system tracks voids for price checks. I know that it reports completed transactions that are voided because I get asked about them. | |
Joined: 14 Jul 2006
Posts: 332
| Posted: Thu Oct 16, 2008 3:35 am Post subject: | |
| Yeah, I didn't think that it would keep track of voids for price checks and whatnot. I've seen the reports for transaction voids print off automatically...and I've never seen reports for the run of the mill voids. | |
Joined: 22 Jul 2008
Posts: 204
Location: HELL
| Posted: Thu Oct 16, 2008 5:10 am Post subject: | |
| I think it actually does enter the main system, but is for informational purposes. | |
Joined: 27 Jul 2008
Posts: 31
| Posted: Thu Oct 16, 2008 1:47 pm Post subject: | |
| The registar tracks every thing you do even voids for price checks.Theres a new system our in sears called dashboard almost no one knows about it.Instead of printing a journal roll you just go into dashboard select date and time and registar and it has the entire day or that specific time frame.Its relativly knew but rolled out in almost all stores.And one of the things is voids for price checks you can choose to elimate them but with then one registar can produce 100 sheets of paper because everything is logged in. | |
Joined: 10 Aug 2008
Posts: 269
| Posted: Thu Oct 16, 2008 5:03 pm Post subject: | |
| Interesting. Seems like a waste of time and space. | |
Joined: 08 Jul 2003
Posts: 4996
| Posted: Thu Oct 16, 2008 5:46 pm Post subject: cash transactions | |
|
Cash transactions,void voids,no sales or even journal pulls should be tracked.But basically keystroke tracking on the register-eh.
Who ever authorized a fraudulent check or cc trans will be responsible for fraud.Lp can only investigate did the employee follow the steps to prevent fraud like check ID. There are so many scams out there to which LP should be educating the employees to that to waste time on possible policy and process violations is almost futile.Everytime you talk to the employees about fraud you remind them that no matter what or how you illegally take something from the company you will be hunted down and prosecuted |
|