Joined: 20 Jul 2003
Posts: 6
Location: state of confusion
| Posted: Fri Aug 01, 2003 10:58 am Post subject: favorite bonehead move by DG | |
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Being with DG for many years I went through many a change some very good and some real bad. I thought it would be fun to see what some of your favorite DG screwups where.
one of my favorites over the years was the ledge shelves. First it was paper, plastic then other on them. Then it was empty them we don't want to buy for the ledge or have any product over it, so take down all the ledge shelves. But the over stock situation was so bad that we had to put the shelves back up a couple of months later. Then it went to Run toys along the back wall (because we were swimming in them and the stockrooms where going to explode) and place coordinating items along the side walls. 
So they bought signs and we placed them around the ledge so you couldn't cover them up. except christmas season came around and you were told to cover them up. After christmas you were suppose to uncover them but there was no place to put the merchandise because they over shipped you. 
Then it was clear your ledges again. Then it went to purge your stockrooms out no freight in them all to the sales floor so fill up the ledges again in 6 ft blocks of same merch. 
Ahh, good times 
The order my not be 100% correct and there may have been an additional move in there somewhere ,but it is the best I can remember the order. Man that was fun I had to stop typing I was laughing so much 
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Joined: 07 Jul 2003
Posts: 45
| Posted: Fri Aug 01, 2003 2:54 pm Post subject: | |
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I think my favorite was when they re-mapped the back rooms.
The DM was given a "map" of how the stockroom was to be laid out, and taped off the areas on the floor accordingly. Whatever designation on the shipping label of a box was where that case was supposed to go, period. OK, so here comes the truck, and we get a bunch of -- oh, say, Barbie dolls. We receive 10 boxes of Malibu Barbies (exact same ones), but 2 of the cases are labeled Toys, 3 are Seasonal, 2 are Red Hots, 1 is Monthly Planner and 1 is Spec Buy. Either we break the "stockroom" rules and group them all together in one place (don't get caught!!!)  , or we have 10 boxes of the same item scattered all over the place, which makes stocking by dept a challenge.
Another example is the toy soldiers -- we had those bags of plastic toy soldiers coming out our ears, and they kept sending more... with different shipping label designations, of course, so they were everywhere in the back room. Just when you thought you'd gotten them all out.....
The same thing happened a lot with the housewares, giftware and candle/picture frame items, etc. A good thing they did, though: They much improved the system for packing the totes!!
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Joined: 04 Jul 2003
Posts: 1964
| Posted: Sun Aug 03, 2003 12:37 am Post subject: | |
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You peopl are kidding right?!? LOL!!!
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Joined: 07 Jul 2003
Posts: 102
Location: Lost In The Stockroom
| Posted: Sun Aug 03, 2003 5:10 pm Post subject: | |
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I got one........
Why is it when we open a tote we find just 1 box of something like.......makeup or toothbrushes
They can squeeze that in a tote somewhere can't they
The entire left side of our store (top ledge only ) is girls toys. The entire right side of our store (top ledge only ) is boys toys. and we still have a ton of toys in the stockroom and they still keep sending them every week. Can you imagine what it is going to be like around xmas time 
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Joined: 07 Jul 2003
Posts: 45
| Posted: Mon Aug 04, 2003 1:24 pm Post subject: | |||||
We wish!!!!!! 
Oh, yeah -- ain't it hilarious when you open a tote and find it contains 6 toothbrushes wrapped in a rubber band, and nothing else???  But at the same time, they're instructing the drivers to look for all the "missing" totes at the stores -- that must be why there's a shortage of totes ... we've been hoarding them!!! 
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Joined: 07 Jul 2003
Posts: 21
| Posted: Mon Aug 04, 2003 2:58 pm Post subject: | |
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we have extra totes!!! our mgr tells us to pack stuff in them!! we even have some xmas packed in them, but of course they are behind alot of big boxes, so you would have to dig them out to see them!!!
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Joined: 07 Jul 2003
Posts: 102
Location: Lost In The Stockroom
| Posted: Mon Aug 04, 2003 11:01 pm Post subject: | |
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I got another one......
CLIPSTRIPS (not sure if it is 1 word or 2) We have way to many clip strips and the store looks junky now and the clipstrips are cheap and the merchandise keeps falling of all the time
Either make better clipstrips or make the merchandise smaller 
Have you ever tried to take a strip out of the plastic that they come wrapped in you end up losing half of the stuff on the strip
It's a good thing we have sidewings 
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Joined: 20 Jul 2003
Posts: 6
Location: state of confusion
| Posted: Tue Aug 05, 2003 2:46 am Post subject: | |||
If you only knew :roll: Over a course of many years I have seen some hair brained ideas magpie You forgot to mention that before the remapping of the stockroom they had to be completely purged out which ment jamming everything possible onto the salesfloor. Even when this occured most of my stores stockrooms were still packed which made the mapping impossible. When a store is only 6500 sq ft and there is over 300,00 in inventory in the building there is no way to make the program work. The biggest problem with DG is that they come up with programs and then expect every store to just be able to comply, not find out what the problems are then develop a program to solve those problems. the stores are square pegs and the company ideas are mostly round holes. If they want the stockroom program to work they first must ship back to the warehouses the excess freight ( the warehouses are usually only at 60% full), then they need to adress the distribution of product to stores and stop sending excessive amounts of automatics to stores that just back up in the stockrooms because the first three shippments still haven't sold. If these are not solved no map will make it better but the stars are cute on the floor. |
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Joined: 07 Jul 2003
Posts: 45
| Posted: Tue Aug 05, 2003 3:14 am Post subject: | |
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Amen!!!!!
Except... My store never got the cute little stars! 
My back door opened into a little hallway, so standing on the stars would have meant running over each other with the boxes. Well, that happened a few times anyway...
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Joined: 07 Jul 2003
Posts: 45
| Posted: Tue Aug 05, 2003 3:23 am Post subject: | |||
Amen to that, too!! Whatever you do, though -- don't put any clipstrips ON the sidewings!! That's a hanging offense -- no pun intended!!
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Joined: 07 Jul 2003
Posts: 21
| Posted: Tue Aug 05, 2003 1:42 pm Post subject: | |
REALLY, we do it all the time! soooo where do all the rules come from, that the staff doesn't know about? wish they would send us a book of rules, cause we, the staff, are not getting most of the information i'm reading about in these posts here. If we don't know, who is at fault? 
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Joined: 07 Jul 2003
Posts: 45
| Posted: Tue Aug 05, 2003 3:34 pm Post subject: | |
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Toothpick,
There were various materials regarding clipstrips sent to the stores via the weekly mailbags -- I can't remember exactly when, but around the first of the year, more or less. They stated that clipstrips are to be hung at 4-foot intervals along the shelving units. And they are absolutely not to be hung from sidewings -- or on the battery/film rack, as the weight from them pulls the display rack apart. My DM was very meticulous about making sure we followed these directives, as he stood to be reprimanded for any of his stores not following company guidelines. My guess is that your store manager is at fault for not following, and informing the rest of you of, the info that comes in the mail packets. There's always the chance that she didn't receive certain things in her packet -- that's been known to happen -- but what I've gathered from prior posts is that your manager just doesn't follow, much less direct you to follow, the information she is given. Rarely is something only stated once, Home Office usually makes reference to new directives several times, in order to ensure full knowledge and compliance. You've indicated before that your DM doesn't visit or do the 7 Habits Review with the store manager very often. I can't say if that's his fault or not, as I don't know what all he has on his plate, but that's why your manager gets away with all that she does and doesn't do. Your best course of action at this point is to inquire directly about the mail packet as soon as it arrives, or as soon as you are at work after that. Ask to look at it, there should be no problem as hardly ever is there anything for "Store Manager's Eyes Only". Most of the info is meant to be shared with the rest of the crew, so try to get access to it before she throws it away, or whatever she does with it. Also, look through the planogram binders -- and whatever other binders you can get your hands on -- in the office, some of the pertinent info should be there, if your manager put them away where they go. I'm sorry I can't be more specific, as I'm not up on the current filing system any more. Can anyone give Toothpick some more detailed info???
She and her co-workers need all the up-to-date-advice they can get -- they're left in the dark at their store.
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Joined: 07 Jul 2003
Posts: 102
Location: Lost In The Stockroom
| Posted: Tue Aug 05, 2003 4:53 pm Post subject: | |||
That's funny our DM said every 8 ft. then he said every 4 ft. I wish that he would make up his mind
What's wrong with hanging them on sidewings anyway
We have dust mops and floor mops hung every 8 ft. on the ledge off the back shelves (not on clipstrips but on shelfhooks)and they keep falling of and it makes the store look crappy. [quote] My DM was very meticulous about making sure we followed these directives, [quote] The same goes with our DM too but I guess he has to make sure we follow the rules no matter how stupid the rules may be
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Joined: 17 Jul 2003
Posts: 7
| Posted: Fri Aug 08, 2003 4:00 am Post subject: | |
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My store has this tricky deodorant rack. When I first started working there it took me a few tries to figure out which slots would shoot deodorant at you and which wouldn't! Kinda funny now, wasn't too funny then though! The real shame of it all is that there is a new rack in the store room, it's been there for months. I know where it is, shame I don't work there anymore! 8)
We never got the nifty stars either.
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Joined: 07 Jul 2003
Posts: 21
| Posted: Fri Aug 08, 2003 12:12 pm Post subject: | |
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we have one of those new racks, also! i did see at once, i wonder where it is now? but i do know where the stars are, on the cork board in the office with a thumb tack in them, i thought they were for good job done!! oh and magpie wed nite i took down all the clipstrips hanging from the side wings, it does look better! but i'm bettn' they will be back by saturday!!!!!
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Joined: 07 Jul 2003
Posts: 102
Location: Lost In The Stockroom
| Posted: Fri Aug 08, 2003 5:42 pm Post subject: | |
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We had those stupid stars and we were told to put them on the stockrom floor and we are to stand on the stars when we unload the truck, does this make sense to anyone
Well the stars lasted about 2 weeks and now they are gone
Did anyone have to tape off each section of the stockroom (put yellow tape on the floor)
Is it me or does the tape not stick
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Joined: 17 Jul 2003
Posts: 7
| Posted: Sat Aug 09, 2003 3:40 am Post subject: | |
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We have red tape.. in real little boxes. Like some leprechan is going to stash his goodies there. No way we were able to keep x-amount of 'special buys' in the 'special buy taped out box'!
Kinda like the little red boxes they tape down on the floor, 'cept in the back room there was an assload more stuff!
Me thinks corporate should share the martinis and joints! 
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Joined: 07 Jul 2003
Posts: 45
| Posted: Mon Aug 11, 2003 2:51 pm Post subject: | |||
Ah, yes!!!
How about the toothbrush rack -- ever put one toothbrush in a slot, and have all of them come bursting out at you like fireworks???
And the vitamins -- had to wear a pith helmet when stocking those!!!
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Joined: 07 Jul 2003
Posts: 45
| Posted: Mon Aug 11, 2003 3:00 pm Post subject: | |||
I've heard of companies drowning in red tape ... this one is drowning in red AND yellow tape...
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Joined: 07 Jul 2003
Posts: 102
Location: Lost In The Stockroom
| Posted: Sun Aug 31, 2003 4:42 pm Post subject: | |
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Now they are telling us that we are not allowed to use anything but the square bleach boxes for repacking merchandise.
My question is.....WHO CARES WHAT BOXES WE USE ?? Why do they worry about such minuscule things ?? |
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Joined: 30 Jan 2004
Posts: 2
Location: michigan
| Posted: Fri Jan 30, 2004 3:15 pm Post subject: DG is all backwards | |
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I worked at DG in Michigan and everything is backwards...clipstrips hung where ever and empty ledges all over cause they don't send us enough to fill em. we never got toys and what we did get was very little. did anyone else have this problem?
The pay sucks for mngrs. and how do they expect you to survive on so few hrs and such little pay? |
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Joined: 07 Jul 2003
Posts: 102
Location: Lost In The Stockroom
| Posted: Fri Jan 30, 2004 6:18 pm Post subject: | |
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Hi stressed and welcome aboard
There are other retail sites that might interest you like youareworthmore.org & retailsucks.com & retailworker.com and customerssuck.com I think it is unusual that you don't get many toys because we have a ton at the store where I work. Do you have fix-a-flat ?? There hasn't been any in where I work in a year
Yeah the pay really sucks
What has your DM done about your store
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Joined: 23 Apr 2004
Posts: 9
| Posted: Fri Apr 23, 2004 12:28 pm Post subject: Basic Stock Replenishment | |
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BSR has got to be the best idea with the worst implementation possible.
This would work great in a perfect world where nothing was stolen off the shelves and you didn't have to do an on-hand adjustment. Sure would be great if the stock that came in was actually what was needed to fulfill the next week's sales and not overstuff the stock room for the next 3 weeks running. Sure would be great to do an override because you know your local market better than the marketing mavens holed up in Tennessee. Sure would be great if an autoadjustment didn't spur the warehouse to send me 10 times the amount of a product than I need and keep sending it every week - I have enough sardines packed in oil to feed Norway - and more come every week because of an adjustment I did in January. |
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Joined: 07 Jul 2003
Posts: 102
Location: Lost In The Stockroom
| Posted: Fri Apr 23, 2004 8:20 pm Post subject: | |||
Welcome aboard doll_of_general
You made my day with this one liner, thanks
On hand adjustments don't do any good because they send whatever they want to send.
If you sell 1 bottle of something they will send you 3 cases of it.
Try putting in the scanner that you have 500 cases of sardines or have the manager call the warehouse and tell them not to send anymore
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Joined: 19 Apr 2004
Posts: 24
Location: Somewhere in florida
| Posted: Sun Apr 25, 2004 10:32 am Post subject: Re: Basic Stock Replenishment | |||
Another thing you can do is mark through the UPC code on the product with a black marker. This will case the product NOT to scan at the register and therefore, the DC will not know you sold it. I suggest, though, that you only do this on products that have the selling price preprinted on it. If your cashier doesn't know all the prices she'll be calling the MOD for each and every one of those price checks.... |
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