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belldoll


Joined: 30 Nov 2008
Posts: 919
Location: CA
Posted: Sun Dec 14, 2008 2:43 am    Post subject:  

MAYcylady wrote:
I KNOW!!! WHY do they tell us all of this stuff? I especially hate the ones that are buying something for someone else, and they want you to know all about it, because they are doing such a nice thing.


Speaking of.....How about a mom asking US what size their child wears? What a dumb sh*t!
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Ex-employee


Joined: 28 Jan 2008
Posts: 608
Location: Somewhere in Nantucket...until I sat on a bucket...
Posted: Sun Dec 14, 2008 3:32 am    Post subject:  

Umm I looking for this shirt and it is made by Rafe Laurent!
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MAYcylady


Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
Posted: Sun Dec 14, 2008 3:22 pm    Post subject:  

fashion101 wrote:
How about when they feel the need to tell you everything they own. Like they'll ask for a navy blazer. You show them some and then they tell you they have one just like that and then proceed to say, I have a million blazers, red, grey, black, purple, yellow, green, chartruese etc. Like we are impressed. I want to just say, then why are you in here bothering ME???? Go look in your closet.


You should try working in fragrances; they tell you their complete fragrance history! "I started wearing Shalimar when I was 13, my mom gave it to me......"
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burgerjohnson


Joined: 15 May 2008
Posts: 251
Posted: Wed Jan 07, 2009 7:44 pm    Post subject:  

In a case like that, can we accidently spray them to get them away from us?
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MAYcylady


Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
Posted: Wed Jan 07, 2009 9:25 pm    Post subject:  

It doesn't work...I have tried it. They just keep on and on. .....then my first boyfriend gave me a bottle of Oscar de la Renta when I was 17....
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belldoll


Joined: 30 Nov 2008
Posts: 919
Location: CA
Posted: Sun Feb 01, 2009 8:08 am    Post subject:  

Today I was appalled by the attitude of three 12 y/o girls who came in today. One was bringing back a Guess dress. The return came to $54 and some change. At checkout, since no method of payment was specified, I started giving her an Easy Exchange card. At that time she yelled out, "I WANT CASH!" I explained to her that without a receipt, I couldn't give her cash. She started screaming at me pointing to the CRL saying, "ISN'T THAT THE RECEIPT?" "No, it's the proof of purchase, but I can't give you cash without a receipt." One of her little friends butted in saying, "THEY TOLD US THAT WE CAN GET CASH BACK." So I explained to them for the third time that without a receipt, they could only get store credit. The then third girl says that she's always had terrible customer service at Macy's. Girl #1 yelled, "CALL A MANAGER!" By then, I was fuming at the attitude of these little bitches in training, so I said, "Don't get snotty with me!" My manager came, and then the mom came and gave her the same attitude. Boy, did that explain a lot about where the girls got their attitude. At least my manager stood up for me telling them I was correct in what I had said. She looked up the CRL for method of payment and proved it was cash, so the little bitch got her damn money. Doh!
Sorry this story was so long, but that was a terrible experience with adolescence. What will they be like later on in life I wonder?
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hudsmarshmacys


Joined: 09 Aug 2008
Posts: 364
Posted: Sun Feb 01, 2009 7:18 pm    Post subject:  

belldoll wrote:
Today I was appalled by the attitude of three 12 y/o girls who came in today. One was bringing back a Guess dress. The return came to $54 and some change. At checkout, since no method of payment was specified, I started giving her an Easy Exchange card. At that time she yelled out, "I WANT CASH!" I explained to her that without a receipt, I couldn't give her cash. She started screaming at me pointing to the CRL saying, "ISN'T THAT THE RECEIPT?" "No, it's the proof of purchase, but I can't give you cash without a receipt." One of her little friends butted in saying, "THEY TOLD US THAT WE CAN GET CASH BACK." So I explained to them for the third time that without a receipt, they could only get store credit. The then third girl says that she's always had terrible customer service at Macy's. Girl #1 yelled, "CALL A MANAGER!" By then, I was fuming at the attitude of these little bitches in training, so I said, "Don't get snotty with me!" My manager came, and then the mom came and gave her the same attitude. Boy, did that explain a lot about where the girls got their attitude. At least my manager stood up for me telling them I was correct in what I had said. She looked up the CRL for method of payment and proved it was cash, so the little bitch got her damn money. Doh!
Sorry this story was so long, but that was a terrible experience with adolescence. What will they be like later on in life I wonder?



The girls will be the ones getting boob jobs before they're sixteen, restalyne by 23, and will completely forget what their true hair color is before the end of this year. They'll go through life completely unaware of how to fill out a 1040-EZ tax return, calculate percentages, find Turkey on a map of the world, build a fire using kindling and deadwood, or be able to explain the differences between reptiles and amphibians.

In short, they're professional consumers, of products and resources. That's all.
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Ex-employee


Joined: 28 Jan 2008
Posts: 608
Location: Somewhere in Nantucket...until I sat on a bucket...
Posted: Sun Feb 01, 2009 9:12 pm    Post subject:  

Don't worry! Karma will bite them in the end! Too bad you won't be there to witness it so buck up!
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belldoll


Joined: 30 Nov 2008
Posts: 919
Location: CA
Posted: Fri Feb 20, 2009 4:08 am    Post subject:  

Why do I have all the crazy people?

Today a woman came in with an toddler Echo sweatshirt with a broken zipper that she bought in November! No receipt, no tags and not even purchased on her Macy's. She wanted me to look up the transaction with her Visa card. Since the sweat was old, we didn't have any. I called the manager and he made a deal with the lady that the store would pay for the zipper replacement/repair.

She shopped and while I was ringing her up, she hands me a 20% coupon. The discount went through, and I dated the coupon. She flipped out! She asked me why I dated the coupon, so I explained that she can use it only one day, all day. She said she's been using it all week because she had asked the other sales people not to date the coupon. I told her that the register instructs me to date it, and it was part of my job. Evidently no one dated it, but I was the bad guy. She looked at my name badge and thought for sure she would complain that I was rude!

I quickly went to the store manager, but he was too busy to hear my story.
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hudsmarshmacys


Joined: 09 Aug 2008
Posts: 364
Posted: Fri Feb 20, 2009 12:35 pm    Post subject:  

Don't feel badly about the coupon, bell. You're good. And I'm hoping your manager just gave crazy lady the side-eye when she ranted about you following proper procedure.

I've learned that writing the date on the coupon doesn't mean that people won't try to scam us, however. I've heard that

a) "the girl" in the other department put the wrong date down;

b) "the other Macy's" people told her that her coupon was good for a week/month/year/lifetime, etc. ;

c) the customer used the coupon at five minutes before close on her last shopping trip and was told that she could finish her shopping -- and use the coupon -- on her next visit.







I hate people. Mad
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MAYcylady


Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
Posted: Fri Feb 20, 2009 11:16 pm    Post subject:  

I always circle the date on the front (when they have the calander on the front), and I sign really big AND date the back.
They should make it so that the coupons will only work for one day in the system. I'm sure there's some way to do it.
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fashion101


Joined: 12 Dec 2007
Posts: 883
Posted: Fri Feb 20, 2009 11:26 pm    Post subject:  

MAYcylady wrote:
I always circle the date on the front (when they have the calander on the front), and I sign really big AND date the back.
They should make it so that the coupons will only work for one day in the system. I'm sure there's some way to do it.

All MF coupons used to be "live". The computer would NOT accept them if they were already used. I have heard the " I used it at 8:55 and couldn't finish my shopping" excuse a million times!
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macys is the best


Joined: 19 Feb 2008
Posts: 289
Posted: Sat Feb 21, 2009 12:40 am    Post subject:  

MAYcylady wrote:
I always circle the date on the front (when they have the calander on the front), and I sign really big AND date the back.
They should make it so that the coupons will only work for one day in the system. I'm sure there's some way to do it.


A lot of place does that. Like staples once you used the coupon it won't let you use it again. The only way macys can do that if all coupon codes are unique, but macys is to lazy to do that.
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Pollianna2


Joined: 03 Jan 2008
Posts: 1217
Location: ole wrap stand
Posted: Sat Feb 21, 2009 12:51 am    Post subject:  

THEY DRIVE ME CRAZY WITH COUPONS.. Mad
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fashion101


Joined: 12 Dec 2007
Posts: 883
Posted: Sat Feb 21, 2009 1:01 am    Post subject:  

I don't know if it is true, but I heard we are going to have to start conculating coupons!
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hudsmarshmacys


Joined: 09 Aug 2008
Posts: 364
Posted: Sat Feb 21, 2009 5:41 am    Post subject:  

fashion101 wrote:
I don't know if it is true, but I heard we are going to have to start conculating coupons!


Then they better start providing baby wipes and cigarettes.

I'm just sayin'.
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friendofmacy


Joined: 06 Jan 2008
Posts: 1810
Location: It's NewDepotGuy - Using Acid to open Polli's special safe!
Posted: Sat Feb 21, 2009 5:47 pm    Post subject:  

Oh dear! Conculating coupons? it will never happen, it's illegal in Illinois, Wisconsin, Michigan, and Minnesota. I believe it is also illegal in Orlando, Miami, Tampa, and Atlanta on Thursdays and Sundays if done between the hours of 1:30 and 8:30 and all day on February 29 every 3 cycle.
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Pollianna2


Joined: 03 Jan 2008
Posts: 1217
Location: ole wrap stand
Posted: Sun Feb 22, 2009 12:15 am    Post subject:  

So that C word is back again..hmmm I just wonder how the coupons could conculating in the first place Doh! whatever omg
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friendofmacy


Joined: 06 Jan 2008
Posts: 1810
Location: It's NewDepotGuy - Using Acid to open Polli's special safe!
Posted: Sun Feb 22, 2009 6:49 pm    Post subject:  

It involves the coupons, Macy's Associates, and a Holiday Inn... Need I say more?
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belldoll


Joined: 30 Nov 2008
Posts: 919
Location: CA
Posted: Mon Feb 23, 2009 12:53 am    Post subject:  

MAYcylady wrote:
I always circle the date on the front (when they have the calander on the front), and I sign really big AND date the back.
They should make it so that the coupons will only work for one day in the system. I'm sure there's some way to do it.


Programming: 0's & 1's.
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