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hudsmarshmacys
Joined: 09 Aug 2008
Posts: 364
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Posted: Sat Mar 21, 2009 3:24 pm Post subject:
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| Pollianna2 wrote: |
so...No managers..just hangers..hmmmm Huds why not give him a cart to push his sectional sofa..home save gas..BE GREEN too.. have a OUTSTANDING DAY..if you like my service FOM just tell them how outstanding Iam and the store too..thank you for shopping at MACYS..come back again you hear..  |
That's right! We offer a wide assortment of hangers. Just rate me "outstanding" and I'll hook you up with as many as you want.
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hudsmarshmacys
Joined: 09 Aug 2008
Posts: 364
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Posted: Sat Mar 21, 2009 3:25 pm Post subject:
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| MAYcylady wrote: |
I heard a manager saying to another associate the other day, "You didn't ask her to come back!"
How about commending us on what we do well, instead of focusing on what we didn't do??? |
Hey, I already DEMAND that my customers come back and see me. I make them pinkie-swear an appointment.
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belldoll
Joined: 30 Nov 2008
Posts: 919
Location: CA
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Posted: Sat Mar 21, 2009 4:40 pm Post subject:
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I have realized that they want to work us to death with little or no recognition (or pay for that matter). I know I've had customers that want me to shop for them, and that's OK if it's a Tuesday (dead day), but to actually hold their hand on Friday-Sunday, no way Jose.
But if you're the only associate in the department (by a main door) you can't very well just leave whenever even to take a piss.
MAYcylady you're right: they never focus on how well we do, just that little nit-picking crap that might annoy them. Hey, at least we show up; what else do they want?
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MAYcylady
Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
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Posted: Sat Mar 21, 2009 5:27 pm Post subject:
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| hudsmarshmacys wrote: |
| MAYcylady wrote: |
I heard a manager saying to another associate the other day, "You didn't ask her to come back!"
How about commending us on what we do well, instead of focusing on what we didn't do??? |
Hey, I already DEMAND that my customers come back and see me. I make them pinkie-swear an appointment. |
Really??? I always ask them very sweetly NOT to ever come back!
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MAYcylady
Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
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Posted: Sat Mar 21, 2009 5:29 pm Post subject:
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| belldoll wrote: |
I have realized that they want to work us to death with little or no recognition (or pay for that matter). I know I've had customers that want me to shop for them, and that's OK if it's a Tuesday (dead day), but to actually hold their hand on Friday-Sunday, no way Jose.
But if you're the only associate in the department (by a main door) you can't very well just leave whenever even to take a piss.
MAYcylady you're right: they never focus on how well we do, just that little nit-picking crap that might annoy them. Hey, at least we show up; what else do they want? |
Actually, we have some waaayyy under performers, and when we complain we are told (by managememt), "At least they show up."!!! Why is that good enough for some, but the rest of us are suppossed to go above and beyond???
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Pollianna2
Joined: 03 Jan 2008
Posts: 1217
Location: ole wrap stand
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Posted: Mon Mar 23, 2009 2:48 am Post subject:
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Do you really what all those loones to come back is the question..lol..
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belldoll
Joined: 30 Nov 2008
Posts: 919
Location: CA
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Posted: Mon Mar 23, 2009 4:15 am Post subject:
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| Pollianna2 wrote: |
Do you really what all those loones to come back is the question..lol..  |
I know of a few customers that when I see them, I point them out to the other associates and tell them that no way in hell will I help them. Every associate has their nightmare of a customer.
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fashion101
Joined: 12 Dec 2007
Posts: 884
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Posted: Mon Mar 23, 2009 10:12 pm Post subject:
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| MAYcylady wrote: |
I heard a manager saying to another associate the other day, "You didn't ask her to come back!"
How about commending us on what we do well, instead of focusing on what we didn't do??? |
Are these stupid executives who make $300,000 a year and come up with these ridiculous Ob Shops crazy enough to think just because we ask them to come back, that they are GOING TO?????? How about having merchandise in the stores that actually makes them WANT to come back without us asking them to!!!!
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Macy's Mess
Joined: 13 Mar 2008
Posts: 125
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Posted: Tue Mar 24, 2009 7:18 pm Post subject:
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The next requirement of the observational shops is for the sales assoc. to beg the "guest" to come back. If you are observed by mgmnt. begging the guest to come back and shop at Macy's, you will be given 1 BEG A BUCK {worth $1.00 Macy Money}. If you are observed NOT performing thils key customer service task, then you must pay back 1 Beg A Buck. Don't worry if you have to pay back Beg A Bucks which you don't already have. Because You Count and Macy's is so understanding, the store mgr. will keep a tally in the office of how much each assoc. owes back and you will be able to use Macy Money to get out of Beg a Buck debt. This new requirement will also help to drive the Star Rewards program because assoc.'s will have to open lots of Express Credits in order to earn Macy Money to get out of debt if they are not begging enough.
Just Kidding
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MAYcylady
Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
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Posted: Tue Mar 24, 2009 10:46 pm Post subject:
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What do you get if you make them pinky promise to come back?
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Pollianna2
Joined: 03 Jan 2008
Posts: 1217
Location: ole wrap stand
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Posted: Wed Mar 25, 2009 1:02 am Post subject:
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| MAYcylady wrote: |
| What do you get if you make them pinky promise to come back? |
A double margarita in a thermal jug..shaken not blended..
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MAYcylady
Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
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Posted: Wed Mar 25, 2009 1:52 am Post subject:
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And no beg a buck?
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Macy's Mess
Joined: 13 Mar 2008
Posts: 125
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Posted: Wed Mar 25, 2009 12:23 pm Post subject:
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After drinking one of Polli"s double margaritas you won't care about any Beg a Bucks.
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NormaRae
Joined: 14 Jan 2008
Posts: 730
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Posted: Wed Mar 25, 2009 5:21 pm Post subject:
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wow. glad that was a joke. was getting ready to macy's to actually f*ck off once and for all !!!
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