return labels

Joined: 03 Jan 2008 Posts: 1217 Location: ole wrap stand

Darn Money just suck it up and be A MAN or is it Female Whatever.. Doh!

. Norma the only problem doing that ahead time it might get goof up if someone returns the same item and if you use the same crl the customer will have a problem in retd it. Specially if they lost the receipt. I had seen it happen NIGHTMARE ON ELM STREET.. Thumbs Up

TEAM WINS

Joined: 30 Nov 2008 Posts: 919 Location: CA

Posted: Thu Jul 09, 2009 6:18 pm Post subject:

But wouldn't that be the same whether you put the CRL on ahead of time or when you ring it up?

Joined: 30 Nov 2008 Posts: 919 Location: CA

Posted: Thu Jul 09, 2009 8:18 pm Post subject:

True, but all Macy's brands already have the CRL on the tag.

Posted: Thu Jul 09, 2009 8:19 pm Post subject:

I have told customers that they cannot return items b/c they do not have CRL's, and I KNEW that the items did not come from our store (we didn't even have some of them!) and of course a manager said to take the stuff back. So what's the point anyway?
At Dillards, no label, no return. That's the way it should be!

Posted: Sat Jul 11, 2009 4:27 pm Post subject:

But they don't cross them out. I just bought an Alfani sports coat and it had a CRL on it when I took it to the register.

Having a CRL already on the item is how I always could tell if it had been previously purchased and returned.

Dillard's registers won't let you bypass the CRL, Katy always had to have them.

Posted: Sat Jul 11, 2009 8:18 pm Post subject:

Macy's store brands come with a CRL on the tag. Alfani is a Macy's brand.

Posted: Sat Jul 11, 2009 11:35 pm Post subject:

Yes, but he still put a sticker on it, and it has a CRL sticker on it to begin with that someone had applied. I see what your saying though, there are 2 barcodes on the tag.

Posted: Sun Jul 12, 2009 12:33 am Post subject:

Hmm. I have heard that some stores use CRL's that are specific as to who gets productivity for the item, maybe that's why they put a new one on. IDK.

Joined: 30 Nov 2008 Posts: 919 Location: CA

Joined: 14 Jan 2008 Posts: 730

i have already rung up stuff that already had the crl new sticker on it ( maybe returned previously) with no problemo. as long as it is returned in the system, you CAN re-ring it up,.

Joined: 14 Jan 2008 Posts: 730

so i see a co-worker today sticking the new return labels on shirts on hangers and i say, "what are you doing?" then my gsm walks up and they both say our SM announced at a morning rally that we can and should stick the new return labels on the (thousands of ) tags that need them. her reasoning is once it starts getting really busy -4th quarter- (isn't that like 4 months away ???? you HOPE we get busy). but i digress. anyhew... her reasoning is that when we get really busy, we won't have the time to do it at the register cuz the lines will be long, etc.
then i said that is what i thinking of doing (and told you guys about it) .
i then mentioned that now the thieves can just pick up an item and say it was a gift and the return label is on it. but of course since it has NOT been rung up, the return label has NO info on it anyway. so what's the point?

mark my words, when we have a visit and the big cheeses see all those return labels on stuff, they will slap her wrist and tell her NOT to do it again. i know it. i just know it. Doh!

then they'll tell us NOT to continue w/ some bullshit excuse.

Posted: Sun Jul 19, 2009 11:43 am Post subject:

...and when a theif comes in to return something, and the CRL won't work, your manager will say to take the return anyway. Plus, like I said before, when it asks for the CRL, you can just hit enter. Pointless!

When your auditor comes, they will have a fit over the stickers already being on the tickets.

Joined: 14 Jan 2008 Posts: 730

I CANNOT FRIGGING WAIT !! my co-worker and i are like, you know what ?? good. let the SM get in trouble. wouldn't bother us one bit. not one.

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