Joined: 22 Aug 2003
Posts: 1
| Posted: Fri Aug 22, 2003 9:25 pm Post subject: Morale is low in many stores | |
| I used to tell my customers when they commented on how much nicer JCPenney employees were than other store's employees...Happy employees make happy customers and our company treats us right. That has changed. I have seen good employees laid off hours cut benefits lost and many can hardly hold a smile any longer...I try very hard to keep a chin up and think at least I still have my job. Now an explosion at my store closed it for at least a week. The transformer blew up and part of the dock is in the parking lot now. They are not going to pay us for hours scheduled. We are all barely making it as is! I had to wait two years for a raise. And now we will have our benefits at risk again. We offered to work to cleanup...work at other stores. | |
Joined: 04 Jul 2003
Posts: 12
| Posted: Fri Aug 22, 2003 11:39 pm Post subject: | |
| I just read your post and am so sorry about the dock explosion! That sounds awful and hope no one was hurt! I can identify with the low morale you wrote about, it's the same in our store. Every single person is so stressed out though we try to stay positive. The late night recovery of the store lowers morale even more lately. I hope they let you work elsewhere for a while to make up your hours. Keep us posted, okay? Good luck! | |
Joined: 30 Oct 2003
Posts: 1
Location: USA
| Posted: Thu Oct 30, 2003 3:36 am Post subject: | |
I left JCPenney for the same reason about 2 years ago. I strongly agree with the lack of morale concept. Blaming management for their total lack of accountability and responsibilty left me eating my shoes.  After seven years of a dirt diet, the size of my paycheck (I was technically at the top of the JCP payscale if they have one for what I did) and the total lack of self-esteem left me wanting more out of life than what I was getting at that point in time. I soon came to realize that I wasn't a fool for leaving after all, it was going to make me a better person in the end. 
Now, I work for a company that seems to care about its employees and tries to retain them, instead of abusing them. I am learning new machinery, procedures, and people. The people are great here, and I'm making $$$. 
Let me outline what is wrong with JCP: 1. Lack of procedure 2. Lack of accountabilty (revert to #1) 3. Lack of capital to properly execute plans 4. Lack of morale (revert to #3) It's a business man's version of a catch-22. The only way to break out is to make procedures, follow them, and hold people accountable for them. The capital comes later when you please the customer by following the rules, and positive feedback generates morale. It's as simple as that. 
Let sleeping dogs lie. I quit. 
usatrooper |
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