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Don_Corleone


Joined: 04 Jul 2003
Posts: 422
Location: Woosta
Posted: Mon Jul 21, 2003 4:12 am    Post subject:  

ugotme wrote:
how about just saying, buy from me, don't ask me about the prdduct since I haven't bothered to learn about it and don't forget to buy the pa. don't ask me about the pro's or con's i didn't study up and that either. I just want to pay my bills and put some food on the table and then you can have the good life at sears 'cause i was your sales associate...... Thumbs Up



then we could be even more like walmart.
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ugotme


Joined: 04 Jul 2003
Posts: 131
Location: Indiana, U.S.A.
Posted: Mon Jul 21, 2003 4:35 am    Post subject:  

If we are going to be more like wally world we need to have greeters who don't greet you anymore. We need food aisles, we need people calling over the intercom all the time. oh yeah we already have that now. We need so many items you don't know where to go first. we need self serve check out lanes. we need carts. oh yeah we have those already.
but let's face it you can ask an employee of wallyworld where something is and they usually can tell you which aisle it is in.
our employees are lucky to know what is in their dept.
Shocked
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Don_Corleone


Joined: 04 Jul 2003
Posts: 422
Location: Woosta
Posted: Mon Jul 21, 2003 4:51 am    Post subject:  

speaking of walmart, whats the deal with them selling items for $13.47 or $16.81??? it's annoying enough that everywhere else you go you see everything ending in 99 cents. it's almost as if it's a way for them to hide money easier, like that scam from "office space" where they round up to the next decimal point when applying tax.
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ugotme


Joined: 04 Jul 2003
Posts: 131
Location: Indiana, U.S.A.
Posted: Mon Jul 21, 2003 5:10 am    Post subject:  

i don't really know. I only go there to buy things i can't buy at sears. was i supposed to look at the prices and realize the ending amount. sorry wasn't that observant. I only notice how they do not know how to call over the pa system...more like shouting real fast and it is very aggravating.....i hate this behaviour. it seems they are constantly calling someone.... they even call for the depts. to come to check out lanes to put away their junk.....gosh.
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Don_Corleone


Joined: 04 Jul 2003
Posts: 422
Location: Woosta
Posted: Mon Jul 21, 2003 5:44 am    Post subject:  

ugotme wrote:
i don't really know. I only go there to buy things i can't buy at sears. was i supposed to look at the prices and realize the ending amount. sorry wasn't that observant. I only notice how they do not know how to call over the pa system...more like shouting real fast and it is very aggravating.....i hate this behaviour. it seems they are constantly calling someone.... they even call for the depts. to come to check out lanes to put away their junk.....gosh.



the entire place is just one big mess. i can't stand it. i go there to buy cd-r's. there's nothing better then 100 blank cd's for $20!
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searsycac


Joined: 11 Jul 2003
Posts: 132
Location: Midwest, IN
Posted: Mon Jul 21, 2003 5:46 am    Post subject:  

not a big fan of the place either, but when i sit down and think about it, sometimes we have the same problems they do. Improper intercom use, store not clean as should be, not enough people... atleast we tend to get customers run up faster now that this CSM thing is going on.... in our store atleast if we have too many people in line, we can call on a CSM who is usally willing to help out.
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msguru


Joined: 06 Jul 2003
Posts: 933
Location: I would tell you, but than I would have to kill you!
Posted: Mon Jul 21, 2003 8:04 pm    Post subject:  

realstuff wrote:
yes, 50%+ don't know we price match.

70% of customers in the store are not responding to ad's, they just want to buy from us.

And the stars worked!!!!
oh yeah. so the customer could actually see us twidling are thumbs Thumbs Up
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searsmatrix


Joined: 04 Jul 2003
Posts: 477
Posted: Mon Jul 21, 2003 8:40 pm    Post subject:  

Hola, como estas?
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msguru


Joined: 06 Jul 2003
Posts: 933
Location: I would tell you, but than I would have to kill you!
Posted: Mon Jul 21, 2003 10:59 pm    Post subject:  

searsmatrix wrote:
Hola, como estas?
I was referring to when e had the stars on the ceiling. It was a dumb idea. The stars were never near the phone and at that time you were secret shop on the phone and had three rings to get to it.
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stillthere


Joined: 04 Jul 2003
Posts: 1381
Posted: Tue Jul 22, 2003 2:34 am    Post subject:  

The reference to stars (on page two of this subject) was, I believe, to the yellow die-cut starbursts that could be written on with a black marker and stuck on clearance merchandise! It was an eye-catcher and we made sure the store was full of them when we had our special sales days.
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Agent99


Joined: 04 Jul 2003
Posts: 211
Location: I'm free of Sears---so does it really matter??
Posted: Tue Jul 22, 2003 2:52 am    Post subject:  

What it is !
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msguru


Joined: 06 Jul 2003
Posts: 933
Location: I would tell you, but than I would have to kill you!
Posted: Tue Jul 22, 2003 12:35 pm    Post subject:  

stillthere wrote:
The reference to stars (on page two of this subject) was, I believe, to the yellow die-cut starbursts that could be written on with a black marker and stuck on clearance merchandise! It was an eye-catcher and we made sure the store was full of them when we had our special sales days.
My bad. Thought he meant the ones we had that we were always on the point.
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