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exactly where are we making money on lands end?
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rob70g


Joined: 09 Aug 2003
Posts: 10
Posted: Wed Aug 13, 2003 11:35 am    Post subject: exactly where are we making money on lands end?  

its amazing the markdowns they have on lands end we are giving this stuff away, ok, I understand markup but isnt there someone out there that see's we have a horrible assortment on clothing? Covenington falls apart quickly, lands end gets sold only after the 75% markdown and yet we cant get electronics in stock and make a profit we send them to best buys and circuit city because they have it to sell!!!! we want to make money, we want to open credit, we want to excel and help this company, who the heck is listening to what the real problems are? instead we pend more money on disgusting 70'2 look colored "graphics" oooh a new generation of words for the company, on BC!!!!! yuck! Doh!

Last edited by rob70g on Thu Aug 14, 2003 4:13 pm; edited 1 time in total
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cats462


Joined: 07 Aug 2003
Posts: 17
Posted: Wed Aug 13, 2003 11:48 am    Post subject: lands end and electronics  

well our clothes are much to be desired, it seems to be doing well over all in the company. The real problem for you seems to be getting merchandise you want to sell, dont know how long you have been with sears but this has been a problem for many years in electronics, the buyers never seem to commit to enough, I can only say sell what you got, not what you dont have, sometimes we cant see that is the only thing that will solve the problem in front of you, we can create the wrong impression on the customer if we are sold on a certain Mits. or Sony, and cant get it, why even go there, remember that great sales people will always find them something to sell get your manager involved talk to the buyer keep complaining sooner or later someone will get these messages, and we will turn it around hang in there
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lowmorale


Joined: 05 Jul 2003
Posts: 1522
Location: chicagoland by the big guys
Posted: Wed Aug 13, 2003 12:54 pm    Post subject:  

my opinion is that they ordered the shirts across the nation for uniforms to make it appear that money is being made on Lands End
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stillthere


Joined: 04 Jul 2003
Posts: 1378
Posted: Wed Aug 13, 2003 1:05 pm    Post subject:  

I had the same thought. No way would the company be so generous under any other condition. It is such an unnecessary expense, that there must be a motive to the company's benefit, and it comes disguised as a multi-million dollar gift to us.

Last edited by stillthere on Wed Aug 13, 2003 1:09 pm; edited 1 time in total
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lowmorale


Joined: 05 Jul 2003
Posts: 1522
Location: chicagoland by the big guys
Posted: Wed Aug 13, 2003 1:08 pm    Post subject:  

Look for them to change the colors for next year to make it seem profitable. Lacy must have some bonus in this like increase in sales from Lands End. Sort of like the promises made to citibank in the credit sale
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GreatestAbyss


Joined: 04 Jul 2003
Posts: 31
Posted: Wed Aug 13, 2003 3:26 pm    Post subject:  

Land's Ends clothers are just simply ugly and unfashionable. It is going to flop. In our store, we don't have any appliances or electronics for take with, and when you try to order things, most take at least a week to come in. Dehumidifiers are coming up for late September and washers typically take two weeks. I don't know what is going on. Since the "re-charge", things have just gotten worse.
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ALSLMCA


Joined: 04 Jul 2003
Posts: 212
Location: Somewhere in Alabama
Posted: Wed Aug 13, 2003 7:35 pm    Post subject:  

I don't know anywhere else other than these forums that a softline issue turns into brand central issue. Evil or Very Mad
You know sometimes I think that people forget that people in softlines aren't exactly having a picnic either, doing all the CRAP that we have to do with what we don't have to do it with!!! Rolling Eyes
I think that EVERY EMPLOYEE should have to a softline mca once a month right down to package pickup and the hub employees, and all the way up to Mr. Lacy!
Softline people SPEAK UP!
Oh, about Lands End in our store, it doesn't seem to be moving very fast, but we just did our roll out and it's all winter stuff, maybe by Christmas.... Rolling Eyes Probably won't be the ace in the pocket that Lacy is hoping for.
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realstuff


Joined: 04 Jul 2003
Posts: 260
Posted: Wed Aug 13, 2003 9:32 pm    Post subject: Re: lands end and electronics  

cats462 wrote:
well our clothes are much to be desired, it seems to be doing well over all in the company. The real problem for you seems to be getting merchandise you want to sell, dont know how long you have been with sears but this has been a problem for many years in electronics, the buyers never seem to commit to enough, I can only say sell what you got, not what you dont have, sometimes we cant see that is the only thing that will solve the problem in front of you, we can create the wrong impression on the customer if we are sold on a certain Mits. or Sony, and cant get it, why even go there, remember that great sales people will always find them something to sell get your manager involved talk to the buyer keep complaining sooner or later someone will get these messages, and we will turn it around hang in there


On branded electronics, it's not that the buyers don't commit to enough, Sony and Mits's will only sell us so much...keeps demand high in the market place and the prices' up.

TV buyer Chuck Bacon would buy the whole deal but Sony won't give it to him......it's been this way forever....it's called allocation.

Agree with above on SELL WHAT YOU HAVE....why go to something you know you can't get.....know what you have in store and DDC before hitting the floor every day....it only takes a few minutes.
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apguy


Joined: 08 Jul 2003
Posts: 41
Posted: Thu Aug 14, 2003 6:42 am    Post subject:  

RS is right, I'm thinking maybe we should start paying more attention to the product cycle. If we can get 100,000 Mitsubishi PTVs of a certain model, then we should be prepared to close the model out in 3 months rather than 12, and introduce the new model as soon as the supply of the old is depleted. The problem with Electronics is that we wait an entire year to grab the new models of most merchandise. Our competition is ahead of us in this respect.
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ALSLMCA


Joined: 04 Jul 2003
Posts: 212
Location: Somewhere in Alabama
Posted: Thu Aug 14, 2003 2:04 pm    Post subject:  

Surprised bump....
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rob70g


Joined: 09 Aug 2003
Posts: 10
Posted: Thu Aug 14, 2003 4:09 pm    Post subject: there isnt any profit in clothes  

I realize how you feel in softlines, but if sears wants to survive, the profit is in big ticket, do you know how many shirts you have to sell to make the profit from one refrigerator? Sears needs to focus on all hardlines that makes their bottom line, clothes only covers your bottom!!!@! We need to be here next year, looking pretty just doenst cut it!! Also as far as the shirts go they ordered for all of us, we have to support our own and since its guaranteed period, lands end is the only shirt you'll ever need unless you choose to buy more, that is a sweet deal. Wink
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msguru


Joined: 06 Jul 2003
Posts: 924
Location: I would tell you, but than I would have to kill you!
Posted: Fri Aug 15, 2003 3:16 am    Post subject: Re: there isnt any profit in clothes  

rob70g wrote:
I realize how you feel in softlines, but if sears wants to survive, the profit is in big ticket, do you know how many shirts you have to sell to make the profit from one refrigerator? Sears needs to focus on all hardlines that makes their bottom line, clothes only covers your bottom!!!@! We need to be here next year, looking pretty just doenst cut it!! Also as far as the shirts go they ordered for all of us, we have to support our own and since its guaranteed period, lands end is the only shirt you'll ever need unless you choose to buy more, that is a sweet deal. Wink
bump. People need to give softlines a little more credit. I am so tired of being the sears step-child. WE are just as important as hardlines Evil or Very Mad
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stillthere


Joined: 04 Jul 2003
Posts: 1378
Posted: Fri Aug 15, 2003 12:52 pm    Post subject:  

I don't think so, msguru.
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msguru


Joined: 06 Jul 2003
Posts: 924
Location: I would tell you, but than I would have to kill you!
Posted: Fri Aug 15, 2003 3:39 pm    Post subject:  

stillthere wrote:
I don't think so, msguru.
whatever
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lowmorale


Joined: 05 Jul 2003
Posts: 1522
Location: chicagoland by the big guys
Posted: Fri Aug 15, 2003 4:03 pm    Post subject:  

HA people hate to bust your bublble, but in retail their is a huge profit to be made in softlines, GEEE wonder why Walmart is so huge, wonder why Target is so huge, think about it in Appliances the overhead is huge warehouse, delivery, proberty damage, drivers, service what do you service or deliver for softlines. Just like cosmetics huge huge profit margin. Instead of six sigma Lacy should of aggressively went after new buyers who were fashion savvvy to promote the softlines
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msguru


Joined: 06 Jul 2003
Posts: 924
Location: I would tell you, but than I would have to kill you!
Posted: Fri Aug 15, 2003 4:36 pm    Post subject:  

lowmorale wrote:
HA people hate to bust your bublble, but in retail their is a huge profit to be made in softlines, GEEE wonder why Walmart is so huge, wonder why Target is so huge, think about it in Appliances the overhead is huge warehouse, delivery, proberty damage, drivers, service what do you service or deliver for softlines. Just like cosmetics huge huge profit margin. Instead of six sigma Lacy should of aggressively went after new buyers who were fashion savvvy to promote the softlines
Thank you LM. AS I said before we are just as important.
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SearsEmp


Joined: 04 Jul 2003
Posts: 462
Location: West Coast
Posted: Fri Aug 15, 2003 8:44 pm    Post subject:  

it's not that softlines don't make a profit for the company, they do. brand central accounts for almost 50 percent of the sales in the store. if you calculate how much floor space is alloted to brand central compared to softlines, you can see why we THINK we are the most profitable. the hidden aspect of profit is in the cross selling that goes unnoticed. how many people come in for that refrigerator and walk by the clothing racks and pick up something? i'd think a lot. i always tell my customers with kids about kidvantage or the good sales on the clearance stuff. i can't really sell ad-ons in refrigerators, but hey, if i can convince them to pick up something else on their way out, i feel i have done a good job. same with softlines people. how many people come in to school shop not realizing the hardlines stuff we carry? we all rely on each other somewhat to drive business. no one carries it all.......
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msguru


Joined: 06 Jul 2003
Posts: 924
Location: I would tell you, but than I would have to kill you!
Posted: Fri Aug 15, 2003 9:14 pm    Post subject:  

I totally agree with what you say. Neither HL or SL have easy jobs!
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